1 Reply Latest reply: Jan 23, 2013 1:08 AM by Steve Taylor1
Gert22 Level 1 Level 1

Hi, my alienware windows laptop has to go back for repairs so i wanted to transfer my entire library (6600 songs) to my other laptop so i have a back up and also can still update my devices. I've set up the home sharing function but after about 200 songs it pops a message up saying error (-50) check network and try again.

 

Both laptops are connected to the network no problems. I can't understand why i keep getting this message? 

 

Any help would be much appreciated:)

 

Regards rob


Windows Vista
  • Steve Taylor1 Level 5 Level 5

    this is from the Apple error page

     

    http://support.apple.com/kb/TS3694#error50

     

    Clearly step 1 does not apply here. But maybe the other items might help

     

    These errors are typically resolved by performing one or more of the steps listed below:

    1. Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
    2. Put a USB 2.0 hub between the device and the computer.
    3. Try a different USB 30-pin dock-connector cable.
    4. Eliminate third-party security software conflicts.
    5. There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
    6. Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
    7. Try to restore from another known-good computer and network.