7 Replies Latest reply: Jan 27, 2013 8:01 AM by Applegeek26449
LAS97 Level 1 (0 points)

This is an itouch gen 4. I'm open to for answers. Thanks!

 

Leon


iPod touch, Windows 7
  • lllaass Level 10 (175,785 points)

    What are you doing when "iTunes tells me the app can't be found"? Is that the exact wording of the error message?

    Do you have Restrictions set that would prevent installing that app? Settings>General>Restrictions

  • LAS97 Level 1 (0 points)

    Hello,

    I checked the restrictions setting and that is off.

    The wording that comes up is:

    Some of the apps in your iTunes library were not installed on the iPod 'Leon's iPod" because one or more errors occurred.

    For a list of apps that could not be installed. click the + below.

    The app "YouTube" was not installed on the iPod "Leon'siPod" because the app could not be found.

     

    Thats it, all be you can say 'ok' or More information' which opens a window with some things to try, like update iTouch software, reset iTouch, chech with vendor.

  • lllaass Level 10 (175,785 points)

    That error means that iTunes can't find the actual app file. The ponter that iTunes has does not pont to the app file.

    Try deleting the "app" from your iTunes library and redownload by:

    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Applegeek26449 Level 1 (75 points)

    No I know why. Do you have the 4th gen? are you JUST updating to IOS 6? If so, iTunes lost rights to Youtube, so they now have their own free app. Available on the iTunes store. See if this helps.

  • LAS97 Level 1 (0 points)

    Hi!

    First this is happening to more then just 'YouTube".

     

    But trying to reinstall all 75 past purchases, I get to a point and the iTouch says it is updating. Then the 'App Store'

    app ends and I go back to the front page of the iTouch.

    I am so lost.

  • LAS97 Level 1 (0 points)

    Ok, I brke down and to my lazy butt to the Apple Store. What they did was clear out the iTouch and reinstall the OS. Signed back into apple. After that I opened the App store, Touch 'updates' then 'purchases' got a list of all the apps I had to put back. Thats it! I'm happy. I take back almost everything bad I said about Apple.

     

    Leon

  • Applegeek26449 Level 1 (75 points)

    Well I am glad you found your solution!!! Any other problems, continue to use this site. ( Sorry about my stupid reply to your problem)

     

    Ian