3 Replies Latest reply: Jan 24, 2013 3:52 AM by lllaass
Brainstem9 Level 1 (0 points)

My 4th gen ipod touch turns itself on to the voice control screen  randomly. The other night it came on @ 3am playing Megadeth at full volume, other times it will turn on to the voice control screen while playing music . It often tries to facetime random contacts in my contact list. This is a refurb from apple that replaced my previous one, which was having issues with the battery.

iPod touch, iOS 6.0.2
  • lllaass Level 10 (175,800 points)

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                 

    iOS: How to back up           

    - Restore to factory settings/new iOS device.

    -  Make an appointment at the Genius Bar of an Apple store.

    Apple Retail Store - Genius Bar

  • Brainstem9 Level 1 (0 points)

    Thanks for the reply... but I have tried all of these things already. Software updates, resets to factory etc... restores from backup... etc... etc... None of it seems to help. The iPod randomly turns on to the voice control screen with the cancel option button, which I press  to cancel... over and over. It also happens while songs are playing, causing me to grab the iPod and press cancel voice control button yet again. This has rendered a perfectly good ipod almost useless if not extremely annoying... I guess it is probably defective/ hardware issue and I will haved to contact Apple. They dont make it easy, when I enter my serial #, it tells me it is no longer covered under warranty, but it is less than 90 days since replacement of previous ipod. No phone # of course... Thanks again, any further advice will be appreciated...

  • lllaass Level 10 (175,800 points)