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I can't use the add attachment options in mail

Hi all,


Im having a little bit of trouble here. Everything was working fine. but all of a sudden I can't add attachments to an email in Mac mail by using the add attachments shortcut button or by file add attachments.


All that happens is after aproximatley 30 secs the button or 'file' is depressed and i can continue using mail but no attachments window ever appears.


Its not the end of the world as i can still drag and drop files into the email but it can become a pain when having to scroll through the network to find the attachments i require in finder.


Please Help.


Ben

Mail-OTHER, OS X Mountain Lion (10.8.2)

Posted on Jan 23, 2013 2:59 AM

Reply
2 replies

Jan 23, 2013 7:13 AM in response to benjamin@mba

Please follow these instructions to delete the Mail "sandbox" folder.

Back up all data.

Triple-click the line below to select it, then copy it to the Clipboard (command-C):

~/Library/Containers/com.apple.mail

Quit Mail.

In the Finder, select

Go Go to Folder

from the menu bar. Paste (command-V) into the box that opens, then press return. A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected foldernot just its contents — to the Desktop. Leave the Finder window open for now.

Relaunch Mail and test. If the problem is resolved, you'll have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.

Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.

I can't use the add attachment options in mail

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