HT201806: Bluetooth: How to set up your Apple Wireless Mouse or Magic Trackpad

Learn about Bluetooth: How to set up your Apple Wireless Mouse or Magic Trackpad

MHSGal

Level 1 (4 points)

iPod

Q: why does my wireless mouse keep losing connection?

Good morning,

My wireless mouse keeps losing connection...my batteries are at 100% and the "discoverable" option is checked off. Why is this happening?

Mac OS X (10.7.5)

Posted on Jan 23, 2013 6:32 AM

I have this question too

Q: why does my wireless mouse keep losing connection?

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Helpful answers

by Barry Hemphill,

Barry Hemphill Jan 24, 2013 7:43 AM in response to MHSGal
Level 8 (38,062 points)

Peripherals

Jan 24, 2013 7:43 AM in response to MHSGal

Hello:

I don't know why, but....

Try resetting the PRAM and SMC. After that make the mouse a favorite.

Barry
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by MHSGal,

MHSGal Jan 26, 2013 6:32 AM in response to MHSGal
Level 1 (4 points)

iPod

Jan 26, 2013 6:32 AM in response to MHSGal

Thank you Barry for your reply. Can you please tell me what PRAM and SMC stand for.

Thank you!
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by Barry Hemphill,

Barry Hemphill Jan 26, 2013 6:38 AM in response to MHSGal
Level 8 (38,062 points)

Peripherals

Jan 26, 2013 6:38 AM in response to MHSGal

Hi:

PRAM=parameter random access memory - reset like this:

http://support.apple.com/kb/PH11243

SMC=system management controller reset like this:

http://support.apple.com/kb/HT3964

Sometimes resetting these "fixes" odd problems - and it cannot hurt.

To make a device a favorite, go to system preferences>bluetooth. Highlight the device. If detailed information is not shown, click oin the little gear>show more info. Then click on the gear again and make the device a favorite.

Barry
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