MacBook Pro Retina Fan Issues

Hi,


I bought a macBook Pro Retina just under a month ago, and have been experiencing some issues with the fan speeds.


I can be just browsing the web or checking emails or playing music through iTunes, and the fans will spin up to full speed for a minute or so, and then return to normal.


I have reset the SMC, the PRAM and repaired the Disk and Disk Permissions, with no luck, I've also tried a full format and reinstall with no luck either.


I have seen that others have been experiencing similar issues, and wanted to get some advice on where I can go from here.

Attached below is a Screen Grab of my temps and fan speeds. The fans were at normal speed for a few minutes, then went up to a high speed, back down and then back up again, and kept repeating.


User uploaded file


Thanks in advance,


James.

Posted on Jan 23, 2013 12:25 PM

Reply
772 replies

Mar 4, 2013 11:52 AM in response to nonchalance

I can reproduce it every time if I have the Safari Extension ClickToFlash installed and enabled. With that plugin installed it disables Flash in websites and you have to click on the Flash frame to enable that flash content, so it saves battery life. But it also automatically forces YouTube to show HTML5 versions of there videos instead of Flash versions.


It is these HTML5 videos on YouTube that cause my fans to spin up to full speed every time as long as the video is about 5 minutes long, by about the 2 minute mark the fans will spin up. At no time while watching a video even 1 hour long do any of the temperatures get high enough to warrant the high fan speed, it is completely unrelated to heat produced.


Strangely if I remove Flash and force HTML5 playback in a different way, by enabling Developer mode in Safari and then change the User Agent mode to make Safari report that its an iPad rather than a Macbook, the fans do not speed up to maximum, they work perfectly normal and respond to heat levels the way they are supposed to do.


Message was edited by: Andydigital

Mar 4, 2013 12:14 PM in response to Andydigital

I tried it twice and was able to reproduce the issue both times using your first formula, assuming that I started from a resting state. In any circumstance where I was saturating the connection, I could not elicit the response.


One thing I noticed was that disk access pattern was very strange: according to the (admittedly small) disk activity view, every time the fan picked up the read/written data both spiked to 10MB/sec.


I also was unable to elicit the response your way if I turned off "Put hard disks to sleep when possible".


Are there any other simple variables to check?

Mar 4, 2013 12:58 PM in response to jamezmbp

There is another one method how to reproduce an issue.


Add new mail account with amount of messages in Mail.app (for me it was 2 accs on gmail).

After some time Mail starts to download all messages (as i suppose to some local folder)

Network speed for incoming data was about 1-3 Mbit and it was from imap.gmail.com.

End every 15 minutes fan speed was up to 6000 rpm!


I have a lot of messages on gmail, so it took about two nights to sync all of them.

After all messages was downloaded - fan issue disappeared.

All day long fans was silent.


Then I've tried to add one more gmail account - and problem has appeared again.


Also when I used Transmission to download 9Gb movie with 9Mbit speed - it was silent.

Fans was silent when listening music in ITunes and copying files.


I think that if it wasn't Mail.app I haven't noticed a problem.


And i'm expirence the same thing - 14 day to bring it back, or to wait some software fix...

There is no answer yet, only suspicion to SSD

Mar 4, 2013 1:04 PM in response to Oyinko2

The "turning off flash" issue actually stems from a TWC/RR throttling issue with certain CDNs that youtube uses. After running


$ sudo ipfw add reject src-ip 173.194.55.0/24 in

$ sudo ipfw add reject src-ip 206.111.0.0/16 in

long youtube videos also triggered the problem within google chrome. This also points to an SSD-related issue causing the problems.


BTW: Is there a restocking fee for returning or asking for a replacement unit (without having to ship out for repairs)?

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MacBook Pro Retina Fan Issues

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