Q: MacBook Pro Retina Fan Issues

Hi,

I bought a macBook Pro Retina just under a month ago, and have been experiencing some issues with the fan speeds.

I can be just browsing the web or checking emails or playing music through iTunes, and the fans will spin up to full speed for a minute or so, and then return to normal.

I have reset the SMC, the PRAM and repaired the Disk and Disk Permissions, with no luck, I've also tried a full format and reinstall with no luck either.

I have seen that others have been experiencing similar issues, and wanted to get some advice on where I can go from here.

Attached below is a Screen Grab of my temps and fan speeds. The fans were at normal speed for a few minutes, then went up to a high speed, back down and then back up again, and kept repeating.

Thanks in advance,

James.

Posted on Jan 23, 2013 12:26 PM

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Q: MacBook Pro Retina Fan Issues

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by Oyinko2,

Oyinko2 Mar 1, 2013 9:17 AM in response to jamezmbp
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Mar 1, 2013 9:17 AM in response to jamezmbp

We need a SMC update, nothing else.
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by peppie55,

peppie55 Mar 1, 2013 9:18 AM in response to Oyinko2
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Mar 1, 2013 9:18 AM in response to Oyinko2

Did you do a reboot?
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by Oyinko2,

Oyinko2 Mar 1, 2013 9:20 AM in response to peppie55
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Mar 1, 2013 9:20 AM in response to peppie55

Yes of course. You have to reboot avec a OSX Update. I did also a SMC reset.
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by peppie55,

peppie55 Mar 1, 2013 9:20 AM in response to Oyinko2
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Mar 1, 2013 9:20 AM in response to Oyinko2

Okay, just for sure
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by tomtom85,

tomtom85 Mar 1, 2013 9:42 AM in response to jamezmbp
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Mar 1, 2013 9:42 AM in response to jamezmbp

Just so you all know..

It's not just the 2013 models doing this. I have a late 2012 (built december) 2.6ghz 8gb model and it has exactly the same behavious as you all describe. Thought it was Utorrent as when I closed this it got better but its back just as bad now.
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by peppie55,

peppie55 Mar 1, 2013 9:57 AM in response to tomtom85
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Mar 1, 2013 9:57 AM in response to tomtom85

Yes I had it too with my 2.3 ghz mid 2012 model bought in December...
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by Oyinko2,

Oyinko2 Mar 1, 2013 10:06 AM in response to jamezmbp
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Mar 1, 2013 10:06 AM in response to jamezmbp

I have also the 2012 model bought January 30th 2013.
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by john500y2k,

john500y2k Mar 1, 2013 10:12 AM in response to jamezmbp
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Mar 1, 2013 10:12 AM in response to jamezmbp

I know apple are using two sources for their SSD: Saumsung & Sandisk

There is another thread on this community where there has been a post where they have seen reports that a model with the fan problem had a Sandisk SDD and when swapped with a Samsung one the problem went away.

HOWEVER that's one post one report. All I know is that my faultless 2012 model had a Samsung the last 2 out of my 4 2013 models had Sandisk I believe. I never did test the first 2 as I wasn't sure where the problem lied.

Might be interesting whether the people with the problematic 2012 model identified which SSD they have. See if it can be narrowed down.
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by christopherfrommidlothian,

christopherfrommidlothian Mar 1, 2013 10:15 AM in response to john500y2k
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Mar 1, 2013 10:15 AM in response to john500y2k

How does one check the ID of the ssd?
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by peppie55,

peppie55 Mar 1, 2013 10:19 AM in response to christopherfrommidlothian
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Mar 1, 2013 10:19 AM in response to christopherfrommidlothian

SD256 = SanDisk, SM256 = Samsung

256 stands for the gigs, you can check it under about this mac --> More info --> system report --> storage
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by Oyinko2,

Oyinko2 Mar 1, 2013 10:22 AM in response to peppie55
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Mar 1, 2013 10:22 AM in response to peppie55

I have a Sandisk.

APPLE SSD SD256E Media
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by christopherfrommidlothian,

christopherfrommidlothian Mar 1, 2013 10:22 AM in response to peppie55
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Mar 1, 2013 10:22 AM in response to peppie55

I have had the fan spike problem since day 1. Janurary Build (2.3/16GB/256):
Model: APPLE SSD SD256E
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by john500y2k,

john500y2k Mar 1, 2013 10:23 AM in response to peppie55
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Mar 1, 2013 10:23 AM in response to peppie55

Oh in that case I can confirm then that all 4 of my 2013 with issues had a Sandisk drive. I saw those details on each machine but always thought it was a terminal command to get then details. Which I did on my last two machines.

Struggling to find that terminal command again.
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by ksphung,

ksphung Mar 1, 2013 10:23 AM in response to peppie55
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Mar 1, 2013 10:23 AM in response to peppie55

Both my previous one and this one have SanDisk. They both have the fan issue.
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by D.eclectic,

D.eclectic Mar 1, 2013 10:38 AM in response to ksphung
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Mar 1, 2013 10:38 AM in response to ksphung

Just checked mine out… I have SanDisk as well

"Model: APPLE SSD SD256E"

Has anyone called AppleCare that is within their 90 day phone support period?

I use to work the phones there, way it works is … if they can't fix the issue they bump the case up to engineering; the more hits engineering gets on this issue… the more likely we are to get a resolution if this can be resolved via firmware update

I'll be calling on Monday when I get some free time
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