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Q: MacBook Pro Retina Fan Issues

Hi,

 

I bought a macBook Pro Retina just under a month ago, and have been experiencing some issues with the fan speeds.

 

I can be just browsing the web or checking emails or playing music through iTunes, and the fans will spin up to full speed for a minute or so, and then return to normal.

 

I have reset the SMC, the PRAM and repaired the Disk and Disk Permissions, with no luck, I've also tried a full format and reinstall with no luck either.

 

I have seen that others have been experiencing similar issues, and wanted to get some advice on where I can go from here.


Attached below is a Screen Grab of my temps and fan speeds. The fans were at normal speed for a few minutes, then went up to a high speed, back down and then back up again, and kept repeating.

 

Screen Shot 2013-01-23 at 20.14.17.png

 

Thanks in advance,

 

James.

Posted on Jan 23, 2013 12:26 PM

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Q: MacBook Pro Retina Fan Issues

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  • by Kirawang,

    Kirawang Kirawang Mar 5, 2013 1:42 AM in response to KevinMHC
    Level 1 (0 points)
    Mar 5, 2013 1:42 AM in response to KevinMHC

    Nope, you can customized your mac, upgraded your SSD into 768GB. 768GB SSDs still provided by Samsung. But the 256GB version and 512GB version are sandisk.

  • by ultraspiracle,

    ultraspiracle ultraspiracle Mar 5, 2013 1:50 AM in response to Kirawang
    Level 1 (0 points)
    Mar 5, 2013 1:50 AM in response to Kirawang

    This is AN APPLE ISSUE - surely they may blame the customer, but it is a HARDWARE/SOFTWARE INTEGRATION PROBLEM.  please remember that when thinking of alternatives or fixes - they sold you a defective product - not your fault, their responsibility to fix,

  • by Andydigital,

    Andydigital Andydigital Mar 5, 2013 1:56 AM in response to Kirawang
    Level 1 (0 points)
    Mar 5, 2013 1:56 AM in response to Kirawang

    Do you know that for a fact or are you just speculating, as far as I know Samsung still provide 512 SSD's as well. Apple uses at least two manufacturers for their SSD's (Samsung and SanDisk), size has nothing to do with which manufacturer you may end up with in your machine.

     

    You lost reputation when you said that the logic board would need replacing to fix the fans problem, which doesn't make any sense. If the problem really is related to the SSD firmware then the SSD firmware is on the SSD m-SATA board which is the only user replaceable component in a rMBP, there is one screw holding the whole SSD assembly in place and its a really easy to swap out. It's so small it looks almost like a memory module for a laptop rather than an SSD unit.

  • by Kirawang,

    Kirawang Kirawang Mar 5, 2013 1:56 AM in response to ultraspiracle
    Level 1 (0 points)
    Mar 5, 2013 1:56 AM in response to ultraspiracle

    Have you try to report this issue to Apple? By calling Apple Stores or E-mail Tim Cook? I think Apple treat their U.S much more important than Chinese customers, ****, I don't have a Apple Store to go to in my city.

  • by Kirawang,

    Kirawang Kirawang Mar 5, 2013 2:03 AM in response to Andydigital
    Level 1 (0 points)
    Mar 5, 2013 2:03 AM in response to Andydigital

    Oh boy, i just trying to be helpful here, i simply just posted something I know. Making rumors has no profit for ME! if you don't believe me, fine, it's your business. And this is the diagnosed list(i don't know a better way to translate)  that user provided, check it by yourself. 68_3286985_81861fa3d673d12.png

  • by ultraspiracle,

    ultraspiracle ultraspiracle Mar 5, 2013 2:06 AM in response to Kirawang
    Level 1 (0 points)
    Mar 5, 2013 2:06 AM in response to Kirawang

    Well, that's totally legible to me (j/k).  Post in English, plz.

  • by Kirawang,

    Kirawang Kirawang Mar 5, 2013 2:08 AM in response to ultraspiracle
    Level 1 (0 points)
    Mar 5, 2013 2:08 AM in response to ultraspiracle

    Are you referring to the snapshot?

  • by ultraspiracle,

    ultraspiracle ultraspiracle Mar 5, 2013 2:10 AM in response to Kirawang
    Level 1 (0 points)
    Mar 5, 2013 2:10 AM in response to Kirawang

    Yes, please.  If that is something we have to interpret or something that Apple in Cupertino needs to read it would be much speedier to have the snapshot in English.  Not that they can't do Chinese, but it would be helpful for all here...

  • by Kirawang,

    Kirawang Kirawang Mar 5, 2013 2:15 AM in response to ultraspiracle
    Level 1 (0 points)
    Mar 5, 2013 2:15 AM in response to ultraspiracle

    it has nothing important on it... Just telling you how much money you are gonna cost, which components they are going to replace.

  • by ultraspiracle,

    ultraspiracle ultraspiracle Mar 5, 2013 2:17 AM in response to Kirawang
    Level 1 (0 points)
    Mar 5, 2013 2:17 AM in response to Kirawang

    Alright, I'm done here

  • by SlightlyLoony,

    SlightlyLoony SlightlyLoony Mar 5, 2013 5:36 AM in response to jamezmbp
    Level 1 (0 points)
    Mar 5, 2013 5:36 AM in response to jamezmbp

    I confirm the problem, but in my late 2012 MBP.  I downloaded the audio file, and my fans kicked in exactly as described.  I've been noticing the fan noise at all sorts of inappropriate times, generally concurrently with low CPU speeds which left me mystified as to the reason...

  • by luloah,

    luloah luloah Mar 5, 2013 5:47 AM in response to jamezmbp
    Level 1 (0 points)
    Mar 5, 2013 5:47 AM in response to jamezmbp

    I also have the fan problem on my rMBP from 2012 (APPLE SSD SD512E Media) which I bought just before the 2013 model came on the market. I did some resets with Apple phone support, which didn't solve the problem. I followed their advice to take it back to the store, after deleting all my data. But the store couldn't reproduce the problem.

     

    So, a couple of days ago, I switched off Spotlight (Preferences - Spotlight - <uncheck all boxes there>) and the machine has been fine ever since. Fingers are crossed it stays that way, but it might well be that it is only a trigger, and the problem comes back by another trigger. So it's more of a workaround than a solution.

     

    Let me know whether this works for you guys as well.

  • by peppie55,

    peppie55 peppie55 Mar 5, 2013 6:28 AM in response to jamezmbp
    Level 1 (0 points)
    Mar 5, 2013 6:28 AM in response to jamezmbp

    Just spoken a senior advisor at apple care, he will keep me personally in touch about this problem. He also said this problem is not a known problem, I hope this is going to be fixed soon, because it's very annoying...

  • by nonchalance,

    nonchalance nonchalance Mar 5, 2013 6:47 AM in response to peppie55
    Level 1 (5 points)
    Mar 5, 2013 6:47 AM in response to peppie55

    I'm going to a genius appointment in an hour and a half.  Do you have a case number I could reference?

  • by peppie55,

    peppie55 peppie55 Mar 5, 2013 6:51 AM in response to nonchalance
    Level 1 (0 points)
    Mar 5, 2013 6:51 AM in response to nonchalance

    Sure, my case number is: 416742374

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