jamezmbp
Level 1 (1 points)

Q: MacBook Pro Retina Fan Issues

Hi,

 

I bought a macBook Pro Retina just under a month ago, and have been experiencing some issues with the fan speeds.

 

I can be just browsing the web or checking emails or playing music through iTunes, and the fans will spin up to full speed for a minute or so, and then return to normal.

 

I have reset the SMC, the PRAM and repaired the Disk and Disk Permissions, with no luck, I've also tried a full format and reinstall with no luck either.

 

I have seen that others have been experiencing similar issues, and wanted to get some advice on where I can go from here.


Attached below is a Screen Grab of my temps and fan speeds. The fans were at normal speed for a few minutes, then went up to a high speed, back down and then back up again, and kept repeating.

 

Screen Shot 2013-01-23 at 20.14.17.png

 

Thanks in advance,

 

James.

Posted on Jan 23, 2013 12:26 PM

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Q: MacBook Pro Retina Fan Issues

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  • by wirelessmacbookpro,

    wirelessmacbookpro wirelessmacbookpro Mar 13, 2013 5:12 PM in response to Webheadfred
    Level 1 (0 points)
    Mar 13, 2013 5:12 PM in response to Webheadfred

    You have a Samsung SSD. They are not affected.

  • by SheikhandBake,

    SheikhandBake SheikhandBake Mar 13, 2013 5:53 PM in response to mohanfromajax
    Level 1 (5 points)
    Mar 13, 2013 5:53 PM in response to mohanfromajax

    Mohanfromajax,

     

    I ordered my 13" retina Sunday night and got it today.  It has a Samsung SSD.  Also, the 768GB SSDs are all Samsung, even for the 15".

  • by asloan,

    asloan asloan Mar 13, 2013 10:45 PM in response to mohanfromajax
    Level 1 (4 points)
    Mar 13, 2013 10:45 PM in response to mohanfromajax

    @mohanfromajax

     

    pull up about this mac- more info- system report- storage

    If your HD says Apple SSD SD**** it is a Sandisk is it says SM I beleive that it is a Samsung drive

     

    For the LED panel pull up terminal and enter in the following:

    ioreg -lw0 | grep \"EDID\" | sed "/[^<]*</s///" | xxd -p -r | strings -6

     

    Under the first line which reads "Color LCD" you should see somthing like this:

    Color LCD

    LSN154YL01001

    DLM250304M4F49HB1

    Which denotes a Samsung display if it says LP instead it is an LG panel

     

    Hope that helps


  • by nonchalance,

    nonchalance nonchalance Mar 13, 2013 11:40 PM in response to SheikhandBake
    Level 1 (5 points)
    Mar 13, 2013 11:40 PM in response to SheikhandBake

    "Also, the 768GB SSDs are all Samsung, even for the 15".

     

    So is that the final resolution?  Go with the 768 GB SSDs?

  • by myMartek,

    myMartek myMartek Mar 14, 2013 12:09 AM in response to nonchalance
    Level 1 (0 points)
    Mar 14, 2013 12:09 AM in response to nonchalance

    Yes, that is most likely the case. No customer in this board has reported that he has a SanDisk 768GB SSD. They probably do not produce such SSDs. But: Maybe you would be an early adopter of a SanDisk SSD if you buy a new device today. Nobody can guarantee that Apple won't use SanDisk 768SSDs in future.

     

    Beside that: Its not a real solution to buy that expensive SSD if you do not need the space, just to avoid a problem with the smaller ones.

  • by vinodhM,

    vinodhM vinodhM Mar 14, 2013 12:24 AM in response to myMartek
    Level 1 (0 points)
    Mar 14, 2013 12:24 AM in response to myMartek

    I just bought my 15 inch macbook pro retina on Tuesday.

    And...

    It's a Samsung display!!

     

    but it's also a Sandisk...

     

    So far no fan issues whatsoever though...hopefully it stays that way.

  • by kiwikid32,

    kiwikid32 kiwikid32 Mar 14, 2013 12:35 AM in response to jamezmbp
    Level 1 (0 points)
    Mar 14, 2013 12:35 AM in response to jamezmbp

    Adding my two cents.

     

    New 2013 15" retina Macbook Pro. 2.7 16GB 512 APPLE SSD SD512E

    Had it for almost a week with the fans going crazy (intermittently, mind you).

     

    Took it to Applestore Doncaster (Melbourne).

    They confirmed the problem - it was pretty easy to replicate instore

    They told me it needed to be sent away for repair.

     

    I've only had it for 6 days! So i politely declined that suggestion.

    After speaking to the manager, I got a refund.

     

    Walked across to Myer and brought a brand new macbook pro. Same specs for $300 discount.

     

    Fingers crossed to see how this next week goes...

  • by vinodhM,

    vinodhM vinodhM Mar 14, 2013 12:37 AM in response to kiwikid32
    Level 1 (0 points)
    Mar 14, 2013 12:37 AM in response to kiwikid32

    Have the fan issues happened immediately for most people (within a few hours of first using the laptop), or have they only started occurring after several days/weeks?

  • by TheKIV,

    TheKIV TheKIV Mar 14, 2013 12:43 AM in response to vinodhM
    Level 1 (0 points)
    Mar 14, 2013 12:43 AM in response to vinodhM

    I have my rMBR 15 (Sandisk) a few months and this happens each day.

  • by kiwikid32,

    kiwikid32 kiwikid32 Mar 14, 2013 12:46 AM in response to vinodhM
    Level 1 (0 points)
    Mar 14, 2013 12:46 AM in response to vinodhM

    My fans started a few hours after I started using the mac.

    Sometimes with apps open, sometimes with just the Finder open...

  • by -ailand-,

    -ailand- -ailand- Mar 14, 2013 1:00 AM in response to jamezmbp
    Level 1 (0 points)
    Mar 14, 2013 1:00 AM in response to jamezmbp

    I went to the Apple Store and they kept the MBPR for do some specifics test.
    They have done same test and all have been passed.

    Apparently the "genius" didn't know about this fans issue.

     

    I will let you know if I have some news.

    Cya!

     

  • by myMartek,

    myMartek myMartek Mar 14, 2013 1:17 AM in response to vinodhM
    Level 1 (0 points)
    Mar 14, 2013 1:17 AM in response to vinodhM

    It's quite unlikely that you are not affected of this error.

     

    Please send us your firmware version of your SSD. You get it here:

     

    Click on Apple icon -> about this mac -> more info -> hardware / serial ata -> select the disk

     

    Its listed under Revision. Mine says 1021AP.

  • by petvas,

    petvas petvas Mar 14, 2013 1:22 AM in response to myMartek
    Level 2 (275 points)
    Mar 14, 2013 1:22 AM in response to myMartek

    I got my rMBR yesterday. It has a Samsung display and a 512GB Sandisk SSD, revision 1027AP.

     

    I do not have any issues at all. This is a perfect laptop in every way.

  • by myMartek,

    myMartek myMartek Mar 14, 2013 1:31 AM in response to petvas
    Level 1 (0 points)
    Mar 14, 2013 1:31 AM in response to petvas

    Thats very interesting. I really suspect the SSD Firmware to be the source of the error.

     

    Since yours is newer that might be the reason why you are not affected.

     

    Could you try to download the song from this post: https://discussions.apple.com/message/21434622#21434622

     

    Import it to iTunes and then restart your Mac. After restart don't open any program except iTunes and play the file.

     

    Can you confirm that your fans do not get crazy during the full playback of this song?

  • by TheKIV,

    TheKIV TheKIV Mar 14, 2013 1:32 AM in response to petvas
    Level 1 (0 points)
    Mar 14, 2013 1:32 AM in response to petvas

    Did you try to force reproduce the problem using the "song"? https://discussions.apple.com/message/21422172#21422172

     

    P.S. Mine revision is 1021AP.

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