6 Replies Latest reply: Feb 14, 2013 5:10 PM by shadiahm
pamticoe Level 1 (0 points)

Hi folks.  I don't know if I am in the right forum, but here goes:


I have a MacBook Pro mid-2009 that is running Snow Leopard.  Since I bought the laptop, I have been unable to correctly print pdf files using Adobe Reader.  The document prints out centered on the page but is only roughly 3 1/4" x 5 1/4" instead of the 8x11 it is supposed to be.  The document properties show up as letter sized, I have the Adobe print settings as "Actual size".  The printer is set to 8 x 11 as well.


The problem is only on pdfs on this computer.  Pages documents, websites, etc. all print correctly. I have the same problem on different brand printers.  My other Macs will all print the pdf's correctly, so I know it isn't a printer problem.


The pdf's print correctly if I use Preview, so that makes me think it is an Adobe Reader problem.  I have deleted my Reader and reinstalled but have the same problem.


Does anyone have any ideas?  This is my laptop for work (as opposed to my old net-surfing model), so I really do need to be able to print pdf's.  I have always gotten frustrated trying to troubleshoot this myself and given up and used another computer up to this point, but it is getting to be a nuisance.


Any help would be GREATLY appreciated!

MacBook Pro, Mac OS X (10.6.8)
  • sanjampet Level 5 (7,760 points)

    Check this, open the PDF, command P for the print window, page set up(click yes on pop up window) check scale is set to 100%.  Hope this helps.

  • pamticoe Level 1 (0 points)

    No joy.  I tried doing both that and also trying to print at custom scale of 100% and it is still tiny.


    Thanks for the suggestion, though. :-)

  • sanjampet Level 5 (7,760 points)

    Strange, if I set the scale at say 30%, the text is tiny, 100% full size. From your post, it seems you have done all the things you would need to do. I wonder if Adobe has an issue. Attached some screen shots, cause sometimes I'm not clear when typing.Screen shot 2013-01-23 at 4.46.50 PM.pngScreen shot 2013-01-23 at 4.47.12 PM.pngScreen shot 2013-01-23 at 4.47.30 PM.png


    AT 30% whole page was about 2"x2" 100% full page. Strange that it does not change size. I am running Adobe reader 11.0.01, OSX 10.6.8. Best of luck

  • pamticoe Level 1 (0 points)

    Using your post as a starter point, I tried setting my print size to 300% and it printed full-page and 'normal-looking'.  The next time I tried the same thing, the page printed enlarged, so I set it back to 100% and the problem seems to have resolved itself.  I now can leave it set on 100% and it prints properly.


    Thanks for sharing your thoughts, Sanjampet.  They set me on the right path to getting the problem resolved.    Even if I can't explain what went wrong or why it fixed itself.

  • sanjampet Level 5 (7,760 points)

    Pamticoe,  Thank you for the star I appreciate that, although that's not why I do this. I beleive (and I'm not sure) but it seems to give the print system a proportional ratio.  Weird, but I worked this thru because I get mant CAD drawings and  they were impossile to deal with.  I'm glad this helped you.    All the best

  • shadiahm Level 1 (0 points)

    Thanks for asking this pamticoe. I have a mid-2009 Macbook with Snow Leopard and have been having the same problem with my Canon printer. Like you, I've tried all sorts of ways to get it to print at normal size. Will have to try the 300% print size to see if that works for me too!