Hi I just published my second book for my students. The book got published in 4 stores but not the dutch store (message about DRM freebook)
Did someone have that issue before? I need to have the book available on friday
Can you provide the exact text of the message?
DRM Free Book You've set your book to be DRM'd, which isn't allowed per the agreement you signed to distribute your Book on the iBookstore.
What app did you use to create your ebook?
iBooks Author
Jeroen Kleijn wrote:
iBooks Author
Did you ask for DRM when you uploaded your book to Apple?
Did you by use any special fonts in your book beyond what Apple provides?
About DRM I don't know anything. How do you control that.
As far as I can judge, the font is standard as per IBA template. (The book is available in the UK, US store)
Jeroen Kleijn wrote:
About DRM I don't know anything. How do you control that.
When you upload a book there is a place where you choose DRM or no DRM.
But it doesn't make sense that one store would have a problem and others not. I think you will have to contact Apple directly.
You may be able to call Apple support and ask them directly. Is your country in the following group?
Global Phone Support
We have expanded English-language publisher phone support. To make contacting the iBookstore support even easier, new local phone numbers are now available for Australia, France, Germany, Italy, Netherlands, Spain, and the U.K. Support is available Monday to Friday, from 7 a.m. to 5 p.m. (PT).
Country Phone Number
Australia 1300 307 504
Note that this is a low tariff number.
France 0805 540 117
Germany 0800 664 5307
Italy 800 915 902
Netherlands 0800 0201 578
Spain 900 812 687
U.K. 0800 975 0615
U.S. +1 (877) 206-2092
Toll-free from U.S. and Canada.
drm freebook
