iTunes Store Can't Connect - It's NOT Winsock!

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iTunes Store Can't Connect - It's NOT Winsock!

So I've been through hundreds of posts about this issue and have tried what I believe is everything. I'm having the issue of being unable to connect to the iTunes Store while running Windows 7 on an Asus G53. When I run diagnostics, I am told that the Windows Firewall is blocking iTunes. Additionaly, when I go to the Home Sharing tab, I'm told that Bonjour is not running. However, I clearly have iTunes and Bonjour listed as allowed programs in Windows Firewall, and have used the "Advanced Settings" to manually re-add them several times. Additionally, I have tried:

resetting winsock protocol (numerous times)
used the autoruns application to discover that the only winsock provider I have running is Bonjour
opening ports 80 and 443 (http://support.apple.com/kb/TS1629)
completely disabling Windows Firewall, including the service
reinstalling iTunes 10.7 instead of 11
flushing my DNS
running iTunes as an administrator
resetting Bonjour (I can verify that the processes are running)

I am totally out of ideas! Can anyone help?? Please!!

iTunes-OTHER, Windows 7

Posted on Jan 23, 2013 5:45 PM

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Answer 1

b noir

Level 9

72,324 points

Jan 23, 2013 6:18 PM in response to cj2k

Checking on something really exotic.

Is your iTunes Help also behaving oddly?

If so, try checking on the possibility described by tonyski in the following post:

Re: iTunes freezes when I select help

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Answer 2

cj2k Author

Level 1

0 points

Jan 24, 2013 8:14 AM in response to b noir

Hmm. Thanks for the tip. Unfortunately I don't have this specific service running, and I tried disabling all of my startup items aside from just Microsoft Windows and iTunes/Quicktime. Still can't find the issue. Also attempted a system restore which was unsuccessful, despite the fact that I think my iTunes Store did work at that point in time! Is it possible that any of this is a hardware issue?

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