2 Replies Latest reply: Jan 24, 2013 3:41 AM by popogigi
popogigi Level 1 Level 1

How do I update my orgianl ipad beyond itss current 3.2.  When I try to update on my mac it doesnt take it, can I upgrade to a lower level?


iPad, iOS 3.1.2
Solved by King_Penguin on Jan 23, 2013 10:08 PM Solved

You can only update the first gen iPad to iOS 5.1.1, it doesn't support iOS 6. How are you trying to update to it e.g. download the update via your computer's iTunes, or have you tried downloading an iOS version via a browser ?

Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases (File > Devices > Transfer Purchases on iTunes 11). You may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.

Then start the update by selecting the iPad on the left-hand side of iTunes (on iTunes 11 you can enable the left-hand sidebar via option-command-S on a Mac, control-S on a PC), and on the Summary tab on the right-hand side clicking the Check For Updates button

Updating to iOS 5+ : http://support.apple.com/kb/HT4972

  • King_Penguin Level 10 Level 10
    expertise.itunes
    iTunes

    You can only update the first gen iPad to iOS 5.1.1, it doesn't support iOS 6. How are you trying to update to it e.g. download the update via your computer's iTunes, or have you tried downloading an iOS version via a browser ?

    Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases (File > Devices > Transfer Purchases on iTunes 11). You may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.

    Then start the update by selecting the iPad on the left-hand side of iTunes (on iTunes 11 you can enable the left-hand sidebar via option-command-S on a Mac, control-S on a PC), and on the Summary tab on the right-hand side clicking the Check For Updates button

    Updating to iOS 5+ : http://support.apple.com/kb/HT4972

  • popogigi Level 1 Level 1

    thank you for being so detailed, i will try it today....you are a gentleman and a scholar!!!