Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I update my Ipad1 it is a 3.2 and it won't update at all as the default to 6 doesnt work

How do I update my orgianl ipad beyond itss current 3.2. When I try to update on my mac it doesnt take it, can I upgrade to a lower level?

iPad, iOS 3.1.2

Posted on Jan 23, 2013 6:37 PM

Reply
Question marked as Best reply

Posted on Jan 23, 2013 10:08 PM

You can only update the first gen iPad to iOS 5.1.1, it doesn't support iOS 6. How are you trying to update to it e.g. download the update via your computer's iTunes, or have you tried downloading an iOS version via a browser ?

Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases (File > Devices > Transfer Purchases on iTunes 11). You may also want to copy photosand any important documents off the iPad as well e.g. via the file sharingsection at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to havea copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.

Then start the update by selecting the iPad on the left-hand side of iTunes (on iTunes 11 you can enable the left-hand sidebar via option-command-S on a Mac, control-S on a PC), and on the Summary tab on the right-hand side clicking the Check For Updates button

Updating to iOS 5+ : http://support.apple.com/kb/HT4972

2 replies
Question marked as Best reply

Jan 23, 2013 10:08 PM in response to popogigi

You can only update the first gen iPad to iOS 5.1.1, it doesn't support iOS 6. How are you trying to update to it e.g. download the update via your computer's iTunes, or have you tried downloading an iOS version via a browser ?

Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases (File > Devices > Transfer Purchases on iTunes 11). You may also want to copy photosand any important documents off the iPad as well e.g. via the file sharingsection at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to havea copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.

Then start the update by selecting the iPad on the left-hand side of iTunes (on iTunes 11 you can enable the left-hand sidebar via option-command-S on a Mac, control-S on a PC), and on the Summary tab on the right-hand side clicking the Check For Updates button

Updating to iOS 5+ : http://support.apple.com/kb/HT4972

How do I update my Ipad1 it is a 3.2 and it won't update at all as the default to 6 doesnt work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.