My son fogot his passcode to his ipod touch and is now locked out. Any ideas? Cannot find assistance in this maze of support on apple's website.
YOu may connect the iPod to the computer to restore using iTunes. Place the iPod in Recovery Mode to allow the restore.
Check this support article too: http://support.apple.com/kb/HT1212
The article that brought you here already explained this.
Retrieving data ...