Help, I purchased a used iPad. When I try to register the serial number. It says it's already registered. How do I get this corrected?

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Help, I purchased a used iPad. When I try to register the serial number. It says it's already registered. How do I get this corrected?

Help, I purchased a used iPad. When I try to register the serial number. It says it's already registered. How do I reregister my iPad under a new user?

iPad

Posted on Jan 23, 2013 10:40 PM

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Answer 1

mende1

Level 10

93,538 points

Jan 23, 2013 10:41 PM in response to Virtuousladyj

Welcome to the Apple Support Communities

That's because the old owner still has it as a registrated device on his/her Apple ID. Contact with him/her and ask to remove the registrated device from the Apple ID, so you will be able to register it as your iPad

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