2 Replies Latest reply: Jan 25, 2013 3:21 PM by Billy1941
Billy1941 Level 1 (0 points)

Posted changes to iTunes on MacBookPro, hit Sync, got message "couldn't sync" due to too much space required for added tracks, even though memory-bar indicated enough freespace; removed apps from iPhone to create space, subsequently failed to sync once again.  Powered phone down, then up, and repeated; sync added new items, but didn't link them correctly by artist and genre.  Am I doing something incorrectly, or does this process need a thorough going-over by SQA? 



iPhone 4, iOS 6
  • JackcosWiller Level 1 (5 points)

    You may try restore your iPhone. But it will erase all your personal data on iPhone. So, before do that, backup your iPhone first:


    How to back up and restore from a backup


  • Billy1941 Level 1 (0 points)

    Thanks for your response.  I don't think a reset would have changed anything ... I examined the linkage problems more closely and found that correcting naming errors and un-selecting "compilation" in a few instances was a fix.  I would suggest that Apple tech-writers invest a few words in making distinct the concepts of collection (of multiple disks in a multi-disk set) and "compilation" (whatever that is).