1 Reply Latest reply: Jan 24, 2013 2:53 AM by OGELTHORPE
nalin047t Level 1 (0 points)

After i installed Microsoft office for mac 30 days free trail ver.and restarted it, then my screen frozen by showed up grey screen with apple logo,user's name button and guest user's button, shut down , restart and sleep button.I tried to turn off by pressed the power button to re boot it again but it doesn't work, after turn on the screen still frozen. How can i fix this problem,pls advice . In addition, i just bought my mac book for 7 months and use osx 10.6

MacBook Pro (13-inch, Mid 2012)