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I am trying to update a 4th gen ipod touch to version 6.0 but keep getting "connection cannot be made" errors. I am connected to internet. It is the first time i have updated/synced with my new laptop since getting it for xmas. my iphone has worked fine!

HELP


Help needed to update a 4th gen ipod touch running version 4.3.5 (8L1) to the latest 6.0 version. When I connect and try to update i keep getting a box which states that a connection error occured and I cannot update.


I have been given a new laptop for xmas which runs on windows 8, and the new itunes version (which is in itself a hurdle as I am a technophobe!) and this is all becoming a bit fustrating.


I have connected, updated and synced my iphone successfully, but just hit a brick wall on the ipod. (which incidentally maybe where this laptop will end up!!)


Help if you can, but in laymans terms.......

iPod touch (4th generation), iOS 4.3.2

Posted on Jan 24, 2013 3:05 AM

Reply
6 replies

Jan 24, 2013 6:00 AM in response to lllaass

I mean that the itunes library can sync with 5 devices. One is my laptop an others (prior to my un authorising them) the others were an ipod classic, and two childrens ipods.

The other devices now need to be put on the list of "authorised devices"

but i dont know how to as there are no obvious prompts when i connect any of them.


Hope this helps...

Jan 25, 2013 5:21 AM in response to lllaass

Thank you for you input so far.....

I think we are getting nearer to the solution sort of!

Let me get this straight...... I have paid for content on itunes, bought the apple devicds in order to play said content, now I have to subscribe $25 for the privilage of playing MY library content on MY other devices. Which wasn't such an issue to do before the new and improved itunes version!!


Have I got that correct. I think I cannot associate my other iOS devices with my library because I am unwilling to pay further through the nose!!!??? or am I missing something?


Thanks


Frustrated even more now!!

I am trying to update a 4th gen ipod touch to version 6.0 but keep getting "connection cannot be made" errors. I am connected to internet. It is the first time i have updated/synced with my new laptop since getting it for xmas. my iphone has worked fine!

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