App Store problem - blank update screen iPhone 5

All tabs working in App Store except Update tab. Icon shows 4 updates available, but open App Store and update screen is blank


Have tried re-setting both App Store app and phone. Tried resetting wifi. Nothing fixes it.


Advice?

iPhone 5, iOS 6.0.2

Posted on Jan 24, 2013 4:30 AM

Reply
196 replies

Feb 5, 2013 1:47 AM in response to jmac1234567

Hi,


Got this problem since 2 weeks now. I've tried almost every solution that has been suggested on the web.

This includes :

- iPhone reboot

- app process kill

- Time change

- WiFi off + DNS change

- language change

- sign out and resigning in App Store

- full backup of my iPhone

- full clean up (unused apps, movies, old mails...)


And somehow this morning my problem got solved !

The Update page was no longer blank and I managed to get

my 12 apps updated !


Don't really know which of the tasks above did the fixing,

it looks like a fluke shot indeed.


Well, hope you guys get to fixing this problem soon,

Apple's silence is great help to us !


IP4S / iOS6.0 / in Paris, France

Feb 5, 2013 5:40 AM in response to jmac1234567

I solved it by using the search function to search for apps i suspect/know are the ones to be updated, apps you already have on your iphone that has updates will have an "update" box instead of "open". Update all that has updates. Did this and the next time i had new updates, the problem was solved! Can be tedious if you have too many apps, and it helps if you have an ipad with more or less the same apps!

Feb 6, 2013 6:27 PM in response to jmac1234567

I had this on both my 4S and my iPad3 a couple of weeks ago. Eventually the 4S fixed itself a couple of days before 6.1 was released. I updated both devices to 6.1 and it fixed my iPad3 and the 4S was still good until today when both my 4S and iPad3 wouldn't show updates anymore. They were both set on English so I swapped to British English and my 4S and iPad3 are fixed again.....until the next time.

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App Store problem - blank update screen iPhone 5

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