Help! Blank update screen?

Mine's blank too..........iPhone 5, even after reboot just white screen on updates. This has happened intermittently to me but now seems to be sticking no matter what i try

Likely a temporary Apple issue.

for what it's worth, a reset fixed it - just hold the power and the home button until the phone shuts down, when it came back up, it updated

Mine just started happening in the last 24 hours...says I have 5 updates, but when I open the app store update tab, the entire screen is blank. Running current IOS on an iphone 5. First time this ever happened and haven't done anything different with the phone.

Also, I've attempted to resolve the issue by resetting/hard reset the phone, logged out of Apple's App store, change the dates, etc...and still no luck.

Wish an actual Apple rep would figure out what the issue is...

r3dsgns wrote:

Mine just started happening in the last 24 hours...says I have 5 updates, but when I open the app store update tab, the entire screen is blank. Running current IOS on an iphone 5. First time this ever happened and haven't done anything different with the phone.

Also, I've attempted to resolve the issue by resetting/hard reset the phone, logged out of Apple's App store, change the dates, etc...and still no luck.

Wish an actual Apple rep would figure out what the issue is...

This is a user to user forum, no one from Apple reads these forum.

I had the same issue last night, If your on wifi try cellular data, and vice versa.

I've tried everything...no help at all...even sent a support ticket to apple, and their app guys couldn't tell me anything....they basically pondered me off to the forums and or the genious at the apple store.

If you tried everything, then it might be what Paulcb suggested an Apple server issue.

razmee209 wrote:

If you tried everything, then it might be what Paulcb suggested an Apple server issue.

I'll give it another 24 hours or so...see if it persist.

Same here. iPhone 5; iOS 6.0.2

I have found this solution!

I have an iPhone 5 and I saw I had 7 updates. But when I opened the App Store, the tab "Updates" was totally blank. Now it is fixed 🙂

Try next:

- Log out of the App Store.

- Go to "Setting" and "Wifi". Turn off wifi.

- Double press home button and delete (all apps) App Store from the multitasking bar.

- Hold Sleep/Wake button.

- Tap and swipe the arrow to turn off the iPhone.

- Now start the iPhone by holding Sleep/Wake button.
- Open App Store and log in with your Apple ID.
- Go to "Updates" tab and see your updates 🙂

Tell me if it works for you guys.
Goodluck!

Tried, but no luck.

Yes! thanks! I had succees