8 Replies Latest reply: Jan 25, 2013 12:00 PM by baltwo
MightyDutchman Level 1 (0 points)

Hello all,

 

I have been dealing with ever increasing Kernel Panics.

Reading the crash report seemed to indicate the problem arises from the Graphics Card.

I have a second display connected (Dell S2309W) through my mini display port using a Mini Display port to DVI adapter.

This setup was working fine for a long time, however for no apparent reason my system keeps on crashing.

I decided to simply unplug the second monitor and low and behold my system is stable again, so clearly this is the culprit.

 

The question I have now is whether this is likely a hardware issue, i.e. a problem with the display port itsel or something related perhaps to the graphics card, (which seems to be what the crash report indicates).

Is there a possibility to run a firmware upgrade on the graphics card on board the mac ? Could that help?

Does anyone have any experience with this and have suggestions to fix this problem.

 

Thanks in advance.

M


iMac, OS X Mountain Lion (10.8.2), 27" iMac QuadCore I7 12gb Ram, 1TB
  • BDAqua Level 10 (122,286 points)

    Hmmm, have you run AHT, the extended Apple HW Test?

     

    It doesn't really sound like the Graphic card itself actually, I suspct a HW problem with cable, Monitor, or a Groubd loop.

     

    But what lines in the logs make you think it's the Video card?

  • MightyDutchman Level 1 (0 points)

    Hey there,

     

    Below is the last KP report.

    What made me think that it's related to the Graphics card are the bold strings of text.

    Don't get me wrong, I am not Apple Coder, but I read the lines thinking that these would be related to graphicscard.

    Tell me what you think ?

    M

     

    Anonymous UUID:                    A12070FD-53FB-A0F2-C999-BD2D14DFFC22

     

     

    Thu Jan 17 05:36:03 2013

    panic(cpu 2 caller 0xffffff8012eb7bd5): Kernel trap at 0xffffff7f9455c032, type 14=page fault, registers:

    CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x000000001572f000, CR4: 0x0000000000000660

    RAX: 0xffffff7f9455c026, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0x0000000000000000

    RSP: 0xffffff8025bdbeb0, RBP: 0xffffff8025bdbec0, RSI: 0x0000000000000000, RDI: 0xffffff802e621000

    R8:  0x0000000000000001, R9:  0xffffff816519d798, R10: 0x000000002732f6ad, R11: 0x00000000ffffff80

    R12: 0x0000000001e93808, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0x0000000000000001

    RFL: 0x0000000000010286, RIP: 0xffffff7f9455c032, CS:  0x0000000000000008, SS:  0x0000000000000010

    Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x2

     

     

    Backtrace (CPU 2), Frame : Return Address

    0xffffff8025bdbb50 : 0xffffff8012e1d626

    0xffffff8025bdbbc0 : 0xffffff8012eb7bd5

    0xffffff8025bdbd90 : 0xffffff8012ece4ed

    0xffffff8025bdbdb0 : 0xffffff7f9455c032

    0xffffff8025bdbec0 : 0xffffff7f94b87cea

    0xffffff8025bdbef0 : 0xffffff80132472a8

    0xffffff8025bdbf30 : 0xffffff8013245daa

    0xffffff8025bdbf80 : 0xffffff8013245ed9

    0xffffff8025bdbfb0 : 0xffffff8012eb26b7

          Kernel Extensions in backtrace:

             com.apple.AMDRadeonAccelerator(1.0)[D89E4100-9C89-3C99-B34B-F7790E1A0B8B]@0xfff fff7f94b81000->0xffffff7f94f4efff

                dependency: com.apple.iokit.IOAcceleratorFamily(19.0.26)[7DC411F1-A646-3A4A-B160-A1492F5EC0 ED]@0xffffff7f94b2f000

                dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9353b000

                dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f93a98000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f93a55000

             com.apple.kext.AMDFramebuffer(8.0)[4CD59A3C-4442-36CB-8026-2095FE6B032A]@0xffff ff7f94554000->0xffffff7f94566fff

                dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f939c9000

                dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9353b000

                dependency: com.apple.kext.AMDSupport(8.0.0)[7B2EC6D1-101A-3928-919E-337D6724752A]@0xffffff 7f9436a000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f93a55000

     

     

    BSD process name corresponding to current thread: kernel_task

     

     

    Mac OS version:

    12C60

     

     

    Kernel version:

    Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64

    Kernel UUID: 69

    System Profile:

    Model: iMac11,3, BootROM IM112.0057.B01, 4 processors, Intel Core i7, 2.93 GHz, 12 GB, SMC 1.59f2

    Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1024 MB

    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A54463531323634485A2D3147344831

    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A54463531323634485A2D3147344831

    Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020

    Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020

    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.70.23-P2P

    Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports

    Network Service: AirPort, AirPort, en1

    Serial ATA Device: WDC WD1001FALS-40Y6A0, 1 TB

    Serial ATA Device: OPTIARC DVD RW AD-5680H

    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2

    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4

    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 5

    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 3

    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2

    USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4

    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

    FireWire Device: Rev2, Drobo, 800mbit_speed

  • baltwo Level 9 (62,215 points)

    Could be, but you missed the section that describes

     

    System uptime in nanoseconds:

    last loaded kext

    last unloaded kext at

    loaded kexts:

     

    Those are important.

  • MightyDutchman Level 1 (0 points)

    Interval Since Last Panic Report:  463711 sec

    Panics Since Last Report:          4

    Anonymous UUID:                    A12070FD-53FB-A0F2-C999-BD2D14DFFC22

     

     

    Sat Jan 19 01:44:58 2013

    panic(cpu 6 caller 0xffffff800d8b7bd5): Kernel trap at 0xffffff7f8ef5c032, type 14=page fault, registers:

    CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x000000001012f000, CR4: 0x0000000000000660

    RAX: 0xffffff7f8ef5c026, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0x0000000000000000

    RSP: 0xffffff8020663eb0, RBP: 0xffffff8020663ec0, RSI: 0x0000000000000000, RDI: 0xffffff8028f02000

    R8:  0x0000000000000001, R9:  0xffffff815fbe5168, R10: 0x00000000031c8bbf, R11: 0x00000000ffffff80

    R12: 0x00000000001c27ae, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0x0000000000000001

    RFL: 0x0000000000010286, RIP: 0xffffff7f8ef5c032, CS:  0x0000000000000008, SS:  0x0000000000000010

    Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x6

     

     

    Backtrace (CPU 6), Frame : Return Address

    0xffffff8020663b50 : 0xffffff800d81d626

    0xffffff8020663bc0 : 0xffffff800d8b7bd5

    0xffffff8020663d90 : 0xffffff800d8ce4ed

    0xffffff8020663db0 : 0xffffff7f8ef5c032

    0xffffff8020663ec0 : 0xffffff7f8f587cea

    0xffffff8020663ef0 : 0xffffff800dc472a8

    0xffffff8020663f30 : 0xffffff800dc45daa

    0xffffff8020663f80 : 0xffffff800dc45ed9

    0xffffff8020663fb0 : 0xffffff800d8b26b7

          Kernel Extensions in backtrace:

             com.apple.AMDRadeonAccelerator(1.0)[D89E4100-9C89-3C99-B34B-F7790E1A0B8B]@0xfff fff7f8f581000->0xffffff7f8f94efff

                dependency: com.apple.iokit.IOAcceleratorFamily(19.0.26)[7DC411F1-A646-3A4A-B160-A1492F5EC0 ED]@0xffffff7f8f52f000

                dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8df3b000

                dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f8e498000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f8e455000

             com.apple.kext.AMDFramebuffer(8.0)[4CD59A3C-4442-36CB-8026-2095FE6B032A]@0xffff ff7f8ef54000->0xffffff7f8ef66fff

                dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f8e3c9000

                dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8df3b000

                dependency: com.apple.kext.AMDSupport(8.0.0)[7B2EC6D1-101A-3928-919E-337D6724752A]@0xffffff 7f8ed6a000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f8e455000

     

     

    BSD process name corresponding to current thread: kernel_task

     

     

    Mac OS version:

    12C60

     

     

    Kernel version:

    Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64

    Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333

    Kernel slide:     0x000000000d600000

    Kernel text base: 0xffffff800d800000

    System model name: iMac11,3 (Mac-F2238BAE)

     

     

    System uptime in nanoseconds: 15626918660771

    last loaded kext at 5062732301527: com.rogueamoeba.InstantOn          5.0.2 (addr 0xffffff7f8faf0000, size 118784)

    last unloaded kext at 1026896138248: com.apple.iokit.IOFireWireSBP2          4.2.0 (addr 0xffffff7f8e08b000, size 110592)

    loaded kexts:

    com.rogueamoeba.InstantOn          5.0.2

    com.TrustedData.driver.VendorSpecificType00          1.5.0

    com.zeobit.kext.Firewall          2.3.1

    com.zeobit.kext.AVKauth          2.3.1

    com.quark.driver.Tether64          1.1.0d3

    com.Cycling74.driver.Soundflower          1.5.3

    com.attotech.driver.ATTOiSCSI          3.4.1b1

    com.AmbrosiaSW.AudioSupport          4.1.2

    at.obdev.nke.LittleSnitch          3894

    com.apple.driver.AppleFireWireStorage          3.1.0

    com.apple.driver.initioFWBridge          3.1.0

    com.apple.driver.IOFireWireSerialBusProtocolSansPhysicalUnit          3.1.0

    com.apple.driver.LSI_FW_500          3.1.0

    com.apple.driver.Oxford_Semi          3.1.0

    com.apple.driver.StorageLynx          3.1.0

    com.apple.driver.AppleHWSensor          1.9.5d0

    com.apple.driver.AppleBluetoothMultitouch          75.15

    com.apple.iokit.IOBluetoothSerialManager          4.0.9f33

    com.apple.driver.AudioAUUC          1.60

    com.apple.driver.AGPM          100.12.69

    com.apple.driver.AppleMikeyHIDDriver          122

    com.apple.driver.AppleHDA          2.3.1f2

    com.apple.driver.AppleUpstreamUserClient          3.5.10

    com.apple.iokit.IOUserEthernet          1.0.0d1

    com.apple.filesystems.autofs          3.0

    com.apple.kext.AMDFramebuffer          8.0.0

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.AMDRadeonAccelerator          1.0.0

    com.apple.driver.AppleMikeyDriver          2.3.1f2

    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f33

    com.apple.driver.ApplePolicyControl          3.2.11

    com.apple.driver.AppleLPC          1.6.0

    com.apple.driver.AppleBacklight          170.2.3

    com.apple.driver.AppleMCCSControl          1.0.33

    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

    com.apple.driver.AppleUSBCardReader          3.1.0

    com.apple.driver.AppleIRController          320.15

    com.apple.iokit.SCSITaskUserClient          3.5.1

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

    com.apple.BootCache          34

    com.apple.driver.XsanFilter          404

    com.apple.iokit.IOAHCIBlockStorage          2.2.2

    com.apple.driver.AppleFWOHCI          4.9.6

    com.apple.iokit.AppleBCM5701Ethernet          3.2.5b3

    com.apple.driver.AppleUSBHub          5.2.5

    com.apple.driver.AirPort.Atheros40          600.70.23

    com.apple.driver.AppleAHCIPort          2.4.1

    com.apple.driver.AppleUSBEHCI          5.4.0

    com.apple.driver.AppleEFINVRAM          1.6.1

    com.apple.driver.AppleACPIButtons          1.6

    com.apple.driver.AppleRTC          1.5

    com.apple.driver.AppleHPET          1.7

    com.apple.driver.AppleSMBIOS          1.9

    com.apple.driver.AppleACPIEC          1.6

    com.apple.driver.AppleAPIC          1.6

    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0

    com.apple.nke.applicationfirewall          4.0.39

    com.apple.security.quarantine          2

    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0

    com.apple.iokit.IOFireWireSerialBusProtocolTransport          2.1.1

    com.apple.iokit.IOFireWireSBP2          4.2.0

    com.apple.driver.AppleBluetoothHIDKeyboard          165.5

    com.apple.driver.AppleHIDKeyboard          165.5

    com.apple.driver.IOBluetoothHIDDriver          4.0.9f33

    com.apple.driver.AppleMultitouchDriver          235.28

    com.apple.iokit.IOSerialFamily          10.0.6

    com.apple.driver.DspFuncLib          2.3.1f2

    com.apple.kext.triggers          1.0

    com.apple.iokit.IOSurface          86.0.3

    com.apple.iokit.IOBluetoothFamily          4.0.9f33

    com.apple.iokit.IOAcceleratorFamily          19.0.26

    com.apple.iokit.IOAudioFamily          1.8.9fc10

    com.apple.kext.OSvKernDSPLib          1.6

    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f33

    com.apple.kext.AMD5000Controller          8.0.0

    com.apple.kext.AMDSupport          8.0.0

    com.apple.driver.AppleHDAController          2.3.1f2

    com.apple.iokit.IOHDAFamily          2.3.1f2

    com.apple.driver.AppleSMBusPCI          1.0.10d0

    com.apple.iokit.IOFireWireIP          2.2.5

    com.apple.driver.AppleGraphicsControl          3.2.11

    com.apple.driver.AppleBacklightExpert          1.0.4

    com.apple.iokit.IONDRVSupport          2.3.5

    com.apple.driver.AppleSMBusController          1.0.10d0

    com.apple.iokit.IOGraphicsFamily          2.3.5

    com.apple.driver.AppleSMC          3.1.4d2

    com.apple.driver.IOPlatformPluginLegacy          1.0.0

    com.apple.driver.IOPlatformPluginFamily          5.2.0d16

    com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.1

    com.apple.iokit.IOUSBMassStorageClass          3.5.0

    com.apple.iokit.IOUSBHIDDriver          5.2.5

    com.apple.driver.AppleUSBMergeNub          5.2.5

    com.apple.driver.AppleUSBComposite          5.2.5

    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.1

    com.apple.iokit.IOBDStorageFamily          1.7

    com.apple.iokit.IODVDStorageFamily          1.7.1

    com.apple.iokit.IOCDStorageFamily          1.7.1

    com.apple.iokit.IOAHCISerialATAPI          2.5.0

    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1

    com.apple.iokit.IOFireWireFamily          4.5.5

    com.apple.iokit.IOEthernetAVBController          1.0.2b1

    com.apple.iokit.IOUSBUserClient          5.2.5

    com.apple.iokit.IO80211Family          500.15

    com.apple.iokit.IONetworkingFamily          3.0

    com.apple.iokit.IOAHCIFamily          2.2.1

    com.apple.iokit.IOUSBFamily          5.4.0

    com.apple.iokit.IOHIDFamily          1.8.0

    com.apple.driver.AppleEFIRuntime          1.6.1

    com.apple.iokit.IOSMBusFamily          1.1

    com.apple.security.sandbox          220

    com.apple.kext.AppleMatch          1.0.0d1

    com.apple.security.TMSafetyNet          7

    com.apple.driver.DiskImages          344

    com.apple.iokit.IOStorageFamily          1.8

    com.apple.driver.AppleKeyStore          28.21

    com.apple.driver.AppleACPIPlatform          1.6

    com.apple.iokit.IOPCIFamily          2.7.2

    com.apple.iokit.IOACPIFamily          1.4

    com.apple.kec.corecrypto          1.0

    System Profile:

    Model: iMac11,3, BootROM IM112.0057.B01, 4 processors, Intel Core i7, 2.93 GHz, 12 GB, SMC 1.59f2

    Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1024 MB

    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A54463531323634485A2D3147344831

    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A54463531323634485A2D3147344831

    Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020

    Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020

    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.70.23-P2P

    Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports

    Network Service: AirPort, AirPort, en1

    Serial ATA Device: WDC WD1001FALS-40Y6A0, 1 TB

    Serial ATA Device: OPTIARC DVD RW AD-5680H

    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2

    USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4

    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2

    USB Device: Cruzer Contour, 0x0781  (SanDisk Corporation), 0x540e, 0xfa130000 / 6

    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 4

    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 3

    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 5

    FireWire Device: Rev2, Drobo, 800mbit_speed

  • baltwo Level 9 (62,215 points)

    There you go. Most likely software culprits are these:


    com.rogueamoeba.InstantOn          5.0.2

    com.TrustedData.driver.VendorSpecificType00          1.5.0

    com.zeobit.kext.Firewall          2.3.1

    com.zeobit.kext.AVKauth          2.3.1

    com.quark.driver.Tether64          1.1.0d3

    com.Cycling74.driver.Soundflower          1.5.3

    com.attotech.driver.ATTOiSCSI          3.4.1b1

    com.AmbrosiaSW.AudioSupport          4.1.2

    at.obdev.nke.LittleSnitch          3894

     

    Boot into safe mode, restart holding down the SHIFT key. If no KPs, then it is one of those. Remove or disable and boot normally. If KP, then most likely hardware related.

  • MightyDutchman Level 1 (0 points)

    OK, It's gettin late here.

    Will give this a shot tomorrow and get back to you.

    Of note, ZEOBIT is "Mackeeper" SW

     

    What looks suspect to me is com.attotech.driver.ATTOiSCSI since that to me could be related to my Drobo which is connected through Firewire.

     

    Funny thing is that since I've disconnected my second display (mini display port) i have not had any crashes.

    Would any of these SW lines be related to the display drivers?

    Or do you think, that this "smells" more like a HW problem.

    I've been told that Imac 27" are prone to HW issues ?! Know anything about that ?

     

    Really appreciate your help by the way !

    Cheers,

    M

  • baltwo Level 9 (62,215 points)

    AFAICT, MacKeeper is suspect for many reasons. I don't have any drobo thing, so can't comment on that. If removing the second display eliminates the KPs, then I suspect that's the issue, but the safe boot should not load any of those 3rd-party items, so if KPs, with the display plugged connected, should be the confirmation. I have no HW issues with mine.