Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

When I'm using LTE on iPhone 5 I do not receive phone calls or text messages. How come??

When I'm using phone in LTE vs 4G I do not receive messages or phone call/voice mail. Why is this happening and why have LTE if you can't use your phone in full capacity. Do I need to switch over from one to the other and what is LTE for?

iPhone 5, iOS 6.0.2, AT&T carrier

Posted on Jan 24, 2013 7:53 AM

Reply
7 replies

Jan 24, 2013 8:50 AM in response to Anotherboo

Where did you get it? If the phone is supposed to work on LTE and doesn't, you should see about getting it fixed. Make an appointment at the Genius Bar at your local Apple Store. They'll be able to tell you if it's the right phone and, if so, what to do next. Seems kind of silly to have a phone that should be working on 4G LTE and, instead of trying to get it fixed, just turining that off. However, that's just my opinion.

When I'm using LTE on iPhone 5 I do not receive phone calls or text messages. How come??

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.