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My 3 year old son bought $30 in-app purchase by accident. How do I get a refund?

My 3 year old son bought $30 in-app purchase by accident. How do I get a refund?

iPad 2

Posted on Jan 24, 2013 9:48 AM

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2 replies

Jan 24, 2013 9:51 AM in response to sean072

All purchases are considered final, but you can try contacting iTunes support and explain what happened and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption


To try and stop it happening again you can turn off in-app purchases via Settings > General > Restrictions > In-App Purchases 'off' and, depending upon what iOS version that you have, you might also have a Require Password setting on the Restrictions screen which you can set to 'Immediately'

My 3 year old son bought $30 in-app purchase by accident. How do I get a refund?

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