cancel an in app purchase
My daughter made in app purchase of $24.99 for"gems" on a my little pony game, how can i get a refund?
iPhone 5
My daughter made in app purchase of $24.99 for"gems" on a my little pony game, how can i get a refund?
iPhone 5
All purchases are considered final, but you can try contacting iTunes support and explain what happened and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
To try and stop it happening again you can turn off in-app purchases on your phone via Settings > General > Restrictions > In-App Purchases 'off', and you should also have a 'Require Password' setting which you can set to 'Immediately'
All purchases are considered final, but you can try contacting iTunes support and explain what happened and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
To try and stop it happening again you can turn off in-app purchases on your phone via Settings > General > Restrictions > In-App Purchases 'off', and you should also have a 'Require Password' setting which you can set to 'Immediately'
cancel an in app purchase