Skip navigation

Where to find the factory reset for Shuffle 3rd gen?

415 Views 1 Reply Latest reply: Jan 30, 2013 4:01 PM by WitsAndSass RSS
WitsAndSass Calculating status...
Currently Being Moderated
Jan 24, 2013 4:26 PM

My dad just bought a preowned iPod Shuffle 3rd generation.  We are needing to do a factory reset on it.  I tried to do the conventional way after plugging the Shuffle into the USB port.  After scanning for a while, it said it can't do a factory reset and gave me an error code of 1436.  I went to the page for that error and tried to download the reset utility for iPod Shuffle.  It said it wouldn't work on mine, it only works on 1st and 2nd gen.  I've looked everywhere for the utility manager for the 3rd generation.  I'm at a loss.  Can anyone help?

iPod shuffle, Windows XP

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.