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I keep trying to upload a photo book to purchase and it freezes my whole computer and i have to shut it down by force....

ahhhhhhhhhhh any ideas?

MacBook Pro, Mac OS X (10.6)

Posted on Jan 24, 2013 6:28 PM

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3 replies

Jan 25, 2013 5:56 PM in response to lightandlove108

Are you by chance ordering an XL sized book? That is known to present problems.


If you can't create a PDF file of the book as leonieDF has suggested then boot into Safe Mode, Mac OS X: Starting up in Safe Mode, and try to create the PDF again.


If you can create a PDF file while normally booted then boot into Safe Mode and order the book from there.


NOTE: another user today had the same problem with an XL book and was unable to order even from Safe Mode. They resized the book as I described to them in this topic:cannot upload iphoto book


OT

I keep trying to upload a photo book to purchase and it freezes my whole computer and i have to shut it down by force....

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