4 Replies Latest reply: Jan 25, 2013 9:46 AM by léonie
zurdyoz Level 1 Level 1 (0 points)

Hey all,

I've been a Garageband user since the beginning and I've got all the Jam Packs. Every time I update the system or change computer, I have some sort of issue with the Jam Packs (loops and instruments) and have to reinstall them. I'm on the latest system and latest GB version. I just upgraded my hw and I'm attempting to restore the old setup.

 

Today I can see that the JP's are scattered in my system in 3 different places:

 

1. HD --> User --> Library --> Audio --> Audio Loops --> User Loops

2. HD --> Library --> Audio --> Apple Loops --> Apple

3. HD --> Library --> Application Support --> GarageBand --> Apple Loops

 

So my questions are essentially:

 

1. Has Apple finally seen the light and decided the ONE folder that all loops can be placed in, click "Reindex Loops" and it simply fetches all loops and instruments?

 

2. In case the answer to the first question is "no", how do I know which are the right folders for which JP's? Some JP's are at the same time in two different folders.

 

3. How do I tell GB where to find some instruments that it says are missing? (it sends me to the App Store, who doesn't do anything)

 

 

Thank you!!

 

Z

  • Christoph Drösser Level 6 Level 6 (11,275 points)

    The loops should be in (1) and (2). Two locations are okay, because there might be loops that you installed only for your personal use and not for every user on the computer (that is something you should be prompted for each time you install loops.) The third location was used by earlier versions of GB - don't ask me when they changed that.

  • léonie Level 9 Level 9 (79,575 points)

    3. How do I tell GB where to find some instruments that it says are missing? (it sends me to the App Store, who doesn't do anything)

    Are you using a GarageBand installation that came preinstalled on a new Mac? Then you need to download additional content (instruments, loops) from the AppStore. That step is somewhat tricky.

    For it to work you first have to accept the iLife applications to your AppleID. Have you done that already?

     

    1. Double-click the App Store icon in the dock.
    2. Enter your Apple ID and password.
    3. Click Purchases.
    4. If you haven't previously accepted your bundled iLife applications within the Mac App Store, you should see your iLife applications appear in the Accept portion of the screen. Click Accept.
    5. You may be asked for your Apple ID and password once again. Your iLife applications now move to the Purchased section. These applications are part of the software that came with your Lion based computer. Your account will not be charged for them.

    Before you try to download the additional content, make sure you are signed into the AppStore with the AppleID you used to accept the iLife Apps. Also check, if your Password and Security questions at the AppStore are acceptable. The AppStore may hang without giving a useful error message, if your password or the security answers are too short. Then fix them at My AppleID, see:

          Apple ID: Tips for protecting the security of your account

    When you try to get GarageBand to download again, choose to "download later". This will (usually) send the additional contents to the "purchased" or "updates" section of the  AppStore and you can install them from there, if you look at the "updates" section.

     

    To make the additional content appear you may have to do the full monty and deinstall GarageBand completely, reboot, then reinstall.

     

    See Dagon's post here:

    https://discussions.apple.com/thread/3039094?start=0&tstart=0

     


    Regards

    Léonie

  • zurdyoz Level 1 Level 1 (0 points)

    Thanks Léonie,

    that helps understanding how things might be missing.

    I recently bought a new Mac and Mountain Lion and Garageband were preinstalled. The App Store recognized my ownership of GB and allowed me to update it (if this you intend when you say "accept" iLife). It also allowed me to update iPhoto and iMovie. They all appear among the "Purchases" section.

     

    How do I download the additional content from here? Do I have to uninstall GB altogether like you mention? Will I be able to download GB from the App Store + additional content without problems or do I risk getting stuck without it all?

     

    Thanks.

  • léonie Level 9 Level 9 (79,575 points)

    The App Store recognized my ownership of GB and allowed me to update it (if this you intend when you say "accept" iLife)

    So that part is o.k.

    How do I download the additional content from here?

    First try to download again without reinstalling. For me his worked to sign into the AppStore before launching GarageBand and clicking a missing loop to force the download, then choose to "download later".

     

    If it says "Download already initialized" or similar, and the loops do not appear in the Update tab of the AppStore,  then remove GarageBand from the "Applications" folder to the Trash, but don't empty the Trash.

    Quit and relaunch the AppStore. Go to "Purchases" and reinstall GarageBand.

     

    I hope that will work!

     

    If not, do the full monty and deinstall GarageBand completely, reboot, then reinstall.

     

    See Dagon's post here:

    https://discussions.apple.com/thread/3039094?start=0&tstart=0

     

     

    Regards

    Léonie