11 Replies Latest reply: Mar 11, 2013 7:52 AM by biadesivo
biadesivo Level 1 Level 1 (0 points)

I'have a MacBook Pro early 2011 with Mountain Lion 10.8.2 and a SSD installed instead of HDD.

A few days ago I bought a latest AirPort Express. Since then, the macbook pro freeze at left click. At starup before login and later.

Can Help me?


MacBook Pro, OS X Mountain Lion (10.8.2)
  • a brody Level 9 Level 9 (64,255 points)

    Sounds like someone may not have properly hooked up the wireless card, or the Airport Express is faulty.   Bring both the machine and airport express in for service, seeing as how the issue only surfaced when you started using the Airport Express.

  • biadesivo Level 1 Level 1 (0 points)

    The problem with the left click it appeared before, sporadically. It is possible that the problem has been increased by network?

    The left click, it does not work with the touch pad, magic mouse and track pad, work only the right click and after few minutes the macbook pro freeze.

  • Linc Davis Level 10 Level 10 (153,405 points)

    What exactly happens when it freezes? How do you recover from the freeze?

  • biadesivo Level 1 Level 1 (0 points)

    Usually happens at login, when I enter the password and then try to click on my circle avatar or after logging in after two or three clicks. But the strange thing is that the right work.

  • Linc Davis Level 10 Level 10 (153,405 points)

    And how do you recover?

  • biadesivo Level 1 Level 1 (0 points)

    I force a shutdown with a powerbutton . And I try again and again until it works. I try to use SMC reset, e PRAM reset. Can try post a log after freeze.

  • a brody Level 9 Level 9 (64,255 points)

    Have you tried command-option-escape to force quit just the offending application by selecting it and quitting?

     

    Have you checked your directory?

    http://www.macmaps.com/directoryfaq.html

  • Linc Davis Level 10 Level 10 (153,405 points)

    The next time you have the problem, note the exact times when it starts and ends: hour, minute, second.

     

    If you have more than one user account, these instructions must be carried out as an administrator.

     

    Launch the Console application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

     

    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.

     

    Scroll back in the log to the time you noted above. Select any messages timestamped during that interval. Copy them (command-C) to the Clipboard. Paste (command-V) into a reply to this message.

    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

    Please do not indiscriminately dump thousands of lines from the log into this discussion.

     

    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • biadesivo Level 1 Level 1 (0 points)

    Interval Since Last Panic Report:  1619800 sec

    Panics Since Last Report:          1

    Anonymous UUID:                   

     

     

    Thu Jan 24 19:07:08 2013

    panic(cpu 2 caller 0xffffff80214b7bd5): Kernel trap at 0xffffff802142d507, type 13=general protection, registers:

    CR0: 0x000000008001003b, CR2: 0x0000000109f86000, CR3: 0x0000000044232027, CR4: 0x00000000000606e0

    RAX: 0xffffff802da64550, RBX: 0xffffff802da64550, RCX: 0xffffff80d199bfc0, RDX: 0xffffff80d1998000

    RSP: 0xffffff80d199b980, RBP: 0xffffff80d199b9c0, RSI: 0x0100dcf130ca4000, RDI: 0xffffff802da64550

    R8:  0x0000000000000002, R9:  0x7fffffffffffff00, R10: 0xffffff802e9df0b2, R11: 0x00000000ffffff01

    R12: 0xffffff8021abebe8, R13: 0x0000000000000000, R14: 0x0100dcf130ca4000, R15: 0x0000000000000000

    RFL: 0x0000000000010082, RIP: 0xffffff802142d507, CS:  0x0000000000000008, SS:  0x0000000000000010

    Fault CR2: 0x0000000109f86000, Error code: 0x0000000000000000, Fault CPU: 0x2

     

     

    Backtrace (CPU 2), Frame : Return Address

    0xffffff80d199b620 : 0xffffff802141d626

    0xffffff80d199b690 : 0xffffff80214b7bd5

    0xffffff80d199b860 : 0xffffff80214ce4ed

    0xffffff80d199b880 : 0xffffff802142d507

    0xffffff80d199b9c0 : 0xffffff802142e74f

    0xffffff80d199ba40 : 0xffffff802142da0c

    0xffffff80d199ba80 : 0xffffff80214b1917

    0xffffff80d199bad0 : 0xffffff80214acdcd

    0xffffff80d199baf0 : 0xffffff8021823d05

    0xffffff80d199bb10 : 0xffffff8021846062

    0xffffff80d199bb30 : 0xffffff802184620d

    0xffffff80d199bb70 : 0xffffff7fa2de232c

    0xffffff80d199bba0 : 0xffffff80218665b3

    0xffffff80d199bbc0 : 0xffffff802186718d

    0xffffff80d199bc20 : 0xffffff8021864b8f

    0xffffff80d199bd70 : 0xffffff80214981e1

    0xffffff80d199be80 : 0xffffff8021420aed

    0xffffff80d199beb0 : 0xffffff8021410448

    0xffffff80d199bf00 : 0xffffff802141961b

    0xffffff80d199bf70 : 0xffffff80214a5b16

    0xffffff80d199bfb0 : 0xffffff80214ced53

          Kernel Extensions in backtrace:

             com.apple.driver.AppleMultitouchDriver(235.28)[D0E53F9B-ECB2-3D1A-B4A8-1296FAE5 59FB]@0xffffff7fa2de0000->0xffffff7fa2df1fff

                dependency: com.apple.iokit.IOHIDFamily(1.8.0)[A8BDA67A-2357-3D32-AD59-A8C4B7352E04]@0xffff ff7fa1cce000

     

     

    BSD process name corresponding to current thread: hidd

     

     

    Mac OS version:

    12C60

     

     

    Kernel version:

    Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64

    Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333

    Kernel slide:     0x0000000021200000

    Kernel text base: 0xffffff8021400000

    System model name: MacBookPro8,2 (Mac-94245A3940C91C80)

     

     

    System uptime in nanoseconds: 49630261171

    last loaded kext at 20321096015: com.apple.driver.AppleBluetoothMultitouch          75.15 (addr 0xffffff7fa3194000, size 77824)

    loaded kexts:

    com.apple.driver.AppleBluetoothMultitouch          75.15

    com.apple.driver.AudioAUUC          1.60

    com.apple.driver.AppleHWSensor          1.9.5d0

    com.apple.filesystems.autofs          3.0

    com.apple.driver.AppleTyMCEDriver          1.0.2d2

    com.apple.driver.AGPM          100.12.69

    com.apple.iokit.IOBluetoothSerialManager          4.0.9f33

    com.apple.driver.AppleMikeyHIDDriver          122

    com.apple.driver.AppleHDAHardwareConfigDriver          2.3.1f2

    com.apple.driver.AppleHDA          2.3.1f2

    com.apple.driver.AppleUpstreamUserClient          3.5.10

    com.apple.iokit.IOBluetoothUSBDFU          4.0.9f33

    com.apple.driver.AppleMikeyDriver          2.3.1f2

    com.apple.driver.AppleBacklight          170.2.3

    com.apple.driver.AppleSMCLMU          2.0.2d0

    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f33

    com.apple.kext.AMDFramebuffer          8.0.0

    com.apple.driver.AppleMCCSControl          1.0.33

    com.apple.driver.AppleSMCPDRC          1.0.0

    com.apple.driver.AppleIntelHD3000Graphics          8.0.0

    com.apple.driver.SMCMotionSensor          3.0.2d6

    com.apple.driver.AppleIntelSNBGraphicsFB          8.0.0

    com.apple.AMDRadeonAccelerator          1.0.0

    com.apple.driver.AppleMuxControl          3.2.11

    com.apple.iokit.IOUserEthernet          1.0.0d1

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.driver.ApplePolicyControl          3.2.11

    com.apple.driver.AppleLPC          1.6.0

    com.apple.driver.AppleUSBTCButtons          235.4

    com.apple.driver.AppleUSBTCKeyEventDriver          235.4

    com.apple.driver.AppleUSBTCKeyboard          235.4

    com.apple.driver.AppleIRController          320.15

    com.apple.driver.AppleFileSystemDriver          3.0.1

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

    com.apple.BootCache          34

    com.apple.driver.XsanFilter          404

    com.apple.iokit.IOAHCIBlockStorage          2.2.2

    com.apple.driver.AppleUSBHub          5.2.5

    com.apple.driver.AppleSDXC          1.2.2

    com.apple.iokit.AppleBCM5701Ethernet          3.2.5b3

    com.apple.driver.AirPort.Brcm4331          602.15.22

    com.apple.driver.AppleFWOHCI          4.9.6

    com.apple.driver.AppleAHCIPort          2.4.1

    com.apple.driver.AppleUSBEHCI          5.4.0

    com.apple.driver.AppleUSBUHCI          5.2.5

    com.apple.driver.AppleEFINVRAM          1.6.1

    com.apple.driver.AppleSmartBatteryManager          161.0.0

    com.apple.driver.AppleRTC          1.5

    com.apple.driver.AppleACPIButtons          1.6

    com.apple.driver.AppleHPET          1.7

    com.apple.driver.AppleSMBIOS          1.9

    com.apple.driver.AppleACPIEC          1.6

    com.apple.driver.AppleAPIC          1.6

    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0

    com.apple.nke.applicationfirewall          4.0.39

    com.apple.security.quarantine          2

    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0

    com.apple.driver.IOBluetoothHIDDriver          4.0.9f33

    com.apple.driver.AppleMultitouchDriver          235.28

    com.apple.kext.triggers          1.0

    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1

    com.apple.iokit.IOSerialFamily          10.0.6

    com.apple.driver.DspFuncLib          2.3.1f2

    com.apple.iokit.IOAudioFamily          1.8.9fc10

    com.apple.kext.OSvKernDSPLib          1.6

    com.apple.iokit.IOFireWireIP          2.2.5

    com.apple.driver.IOPlatformPluginLegacy          1.0.0

    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f33

    com.apple.driver.AppleSMBusController          1.0.10d0

    com.apple.iokit.IOAcceleratorFamily          19.0.26

    com.apple.kext.AMD6000Controller          8.0.0

    com.apple.kext.AMDSupport          8.0.0

    com.apple.driver.AppleSMBusPCI          1.0.10d0

    com.apple.driver.AppleBacklightExpert          1.0.4

    com.apple.iokit.IOSurface          86.0.3

    com.apple.iokit.IOBluetoothFamily          4.0.9f33

    com.apple.driver.AppleSMC          3.1.4d2

    com.apple.driver.AppleGraphicsControl          3.2.11

    com.apple.iokit.IONDRVSupport          2.3.5

    com.apple.driver.IOPlatformPluginFamily          5.2.0d16

    com.apple.driver.AppleHDAController          2.3.1f2

    com.apple.iokit.IOGraphicsFamily          2.3.5

    com.apple.iokit.IOHDAFamily          2.3.1f2

    com.apple.driver.AppleThunderboltEDMSink          1.1.8

    com.apple.driver.AppleThunderboltEDMSource          1.1.8

    com.apple.driver.AppleThunderboltDPOutAdapter          1.8.5

    com.apple.driver.AppleThunderboltDPInAdapter          1.8.5

    com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.5

    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5

    com.apple.driver.AppleUSBMultitouch          235.7

    com.apple.iokit.IOUSBHIDDriver          5.2.5

    com.apple.driver.AppleUSBMergeNub          5.2.5

    com.apple.driver.AppleUSBComposite          5.2.5

    com.apple.driver.AppleThunderboltNHI          1.6.0

    com.apple.iokit.IOThunderboltFamily          2.1.1

    com.apple.iokit.IOUSBUserClient          5.2.5

    com.apple.iokit.IOEthernetAVBController          1.0.2b1

    com.apple.iokit.IO80211Family          500.15

    com.apple.iokit.IONetworkingFamily          3.0

    com.apple.iokit.IOFireWireFamily          4.5.5

    com.apple.iokit.IOAHCIFamily          2.2.1

    com.apple.iokit.IOUSBFamily          5.4.0

    com.apple.driver.AppleEFIRuntime          1.6.1

    com.apple.iokit.IOHIDFamily          1.8.0

    com.apple.iokit.IOSMBusFamily          1.1

    com.apple.security.sandbox          220

    com.apple.kext.AppleMatch          1.0.0d1

    com.apple.security.TMSafetyNet          7

    com.apple.driver.DiskImages          344

    com.apple.iokit.IOStorageFamily          1.8

    com.apple.driver.AppleKeyStore          28.21

    com.apple.driver.AppleACPIPlatform          1.6

    com.apple.iokit.IOPCIFamily          2.7.2

    com.apple.iokit.IOACPIFamily          1.4

    com.apple.kec.corecrypto          1.0

    System Profile:

    Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 4 GB, SMC 1.69f3

    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB

    Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB

    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020

    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.81.22)

    Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports

    Network Service: Wi-Fi, AirPort, en1

    Serial ATA Device: SAMSUNG SSD 830 Series, 128,04 GB

    Serial ATA Device: WDC WD3200BEKT-60PVMT0, 320,07 GB

    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 3

    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0xfa120000 / 5

    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4

    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 7

    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 2

    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2

    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

  • Linc Davis Level 10 Level 10 (153,405 points)

    Back up all data.

     

    Boot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.

     

    Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.

     

    When the OS X Utilities screen appears, follow the prompts to reinstall the OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.

  • biadesivo Level 1 Level 1 (0 points)

    I found the problem. I solved it by unplugging all devices bluetooth and reconnecting everything. It seems a conflict that does not run the left click.