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Macbook pro Freeze.

I'have a MacBook Pro early 2011 with Mountain Lion 10.8.2 and a SSD installed instead of HDD.

A few days ago I bought a latest AirPort Express. Since then, the macbook pro freeze at left click. At starup before login and later.

Can Help me?

MacBook Pro, OS X Mountain Lion (10.8.2)

Posted on Jan 25, 2013 3:53 AM

Reply
Question marked as Best reply

Posted on Jan 25, 2013 4:50 AM

Sounds like someone may not have properly hooked up the wireless card, or the Airport Express is faulty. Bring both the machine and airport express in for service, seeing as how the issue only surfaced when you started using the Airport Express.

11 replies

Jan 25, 2013 8:14 AM in response to biadesivo

The next time you have the problem, note the exact times when it starts and ends: hour, minute, second.


If you have more than one user account, these instructions must be carried out as an administrator.


Launch the Console application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Console in the icon grid.


Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.


Scroll back in the log to the time you noted above. Select any messages timestamped during that interval. Copy them (command-C) to the Clipboard. Paste (command-V) into a reply to this message.

When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

Please do not indiscriminately dump thousands of lines from the log into this discussion.


Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Jan 27, 2013 6:06 AM in response to Linc Davis

Interval Since Last Panic Report: 1619800 sec

Panics Since Last Report: 1

Anonymous UUID:



Thu Jan 24 19:07:08 2013

panic(cpu 2 caller 0xffffff80214b7bd5): Kernel trap at 0xffffff802142d507, type 13=general protection, registers:

CR0: 0x000000008001003b, CR2: 0x0000000109f86000, CR3: 0x0000000044232027, CR4: 0x00000000000606e0

RAX: 0xffffff802da64550, RBX: 0xffffff802da64550, RCX: 0xffffff80d199bfc0, RDX: 0xffffff80d1998000

RSP: 0xffffff80d199b980, RBP: 0xffffff80d199b9c0, RSI: 0x0100dcf130ca4000, RDI: 0xffffff802da64550

R8: 0x0000000000000002, R9: 0x7fffffffffffff00, R10: 0xffffff802e9df0b2, R11: 0x00000000ffffff01

R12: 0xffffff8021abebe8, R13: 0x0000000000000000, R14: 0x0100dcf130ca4000, R15: 0x0000000000000000

RFL: 0x0000000000010082, RIP: 0xffffff802142d507, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x0000000109f86000, Error code: 0x0000000000000000, Fault CPU: 0x2



Backtrace (CPU 2), Frame : Return Address

0xffffff80d199b620 : 0xffffff802141d626

0xffffff80d199b690 : 0xffffff80214b7bd5

0xffffff80d199b860 : 0xffffff80214ce4ed

0xffffff80d199b880 : 0xffffff802142d507

0xffffff80d199b9c0 : 0xffffff802142e74f

0xffffff80d199ba40 : 0xffffff802142da0c

0xffffff80d199ba80 : 0xffffff80214b1917

0xffffff80d199bad0 : 0xffffff80214acdcd

0xffffff80d199baf0 : 0xffffff8021823d05

0xffffff80d199bb10 : 0xffffff8021846062

0xffffff80d199bb30 : 0xffffff802184620d

0xffffff80d199bb70 : 0xffffff7fa2de232c

0xffffff80d199bba0 : 0xffffff80218665b3

0xffffff80d199bbc0 : 0xffffff802186718d

0xffffff80d199bc20 : 0xffffff8021864b8f

0xffffff80d199bd70 : 0xffffff80214981e1

0xffffff80d199be80 : 0xffffff8021420aed

0xffffff80d199beb0 : 0xffffff8021410448

0xffffff80d199bf00 : 0xffffff802141961b

0xffffff80d199bf70 : 0xffffff80214a5b16

0xffffff80d199bfb0 : 0xffffff80214ced53

Kernel Extensions in backtrace:

com.apple.driver.AppleMultitouchDriver(235.28)[D0E53F9B-ECB2-3D1A-B4A8-1296FAE5 59FB]@0xffffff7fa2de0000->0xffffff7fa2df1fff

dependency: com.apple.iokit.IOHIDFamily(1.8.0)[A8BDA67A-2357-3D32-AD59-A8C4B7352E04]@0xffff ff7fa1cce000



BSD process name corresponding to current thread: hidd



Mac OS version:

12C60



Kernel version:

Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64

Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333

Kernel slide: 0x0000000021200000

Kernel text base: 0xffffff8021400000

System model name: MacBookPro8,2 (Mac-94245A3940C91C80)



System uptime in nanoseconds: 49630261171

last loaded kext at 20321096015: com.apple.driver.AppleBluetoothMultitouch 75.15 (addr 0xffffff7fa3194000, size 77824)

loaded kexts:

com.apple.driver.AppleBluetoothMultitouch 75.15

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleTyMCEDriver 1.0.2d2

com.apple.driver.AGPM 100.12.69

com.apple.iokit.IOBluetoothSerialManager 4.0.9f33

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleHDAHardwareConfigDriver 2.3.1f2

com.apple.driver.AppleHDA 2.3.1f2

com.apple.driver.AppleUpstreamUserClient 3.5.10

com.apple.iokit.IOBluetoothUSBDFU 4.0.9f33

com.apple.driver.AppleMikeyDriver 2.3.1f2

com.apple.driver.AppleBacklight 170.2.3

com.apple.driver.AppleSMCLMU 2.0.2d0

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33

com.apple.kext.AMDFramebuffer 8.0.0

com.apple.driver.AppleMCCSControl 1.0.33

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleIntelHD3000Graphics 8.0.0

com.apple.driver.SMCMotionSensor 3.0.2d6

com.apple.driver.AppleIntelSNBGraphicsFB 8.0.0

com.apple.AMDRadeonAccelerator 1.0.0

com.apple.driver.AppleMuxControl 3.2.11

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.ApplePolicyControl 3.2.11

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.AppleUSBTCButtons 235.4

com.apple.driver.AppleUSBTCKeyEventDriver 235.4

com.apple.driver.AppleUSBTCKeyboard 235.4

com.apple.driver.AppleIRController 320.15

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.2.2

com.apple.driver.AppleUSBHub 5.2.5

com.apple.driver.AppleSDXC 1.2.2

com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3

com.apple.driver.AirPort.Brcm4331 602.15.22

com.apple.driver.AppleFWOHCI 4.9.6

com.apple.driver.AppleAHCIPort 2.4.1

com.apple.driver.AppleUSBEHCI 5.4.0

com.apple.driver.AppleUSBUHCI 5.2.5

com.apple.driver.AppleEFINVRAM 1.6.1

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleACPIButtons 1.6

com.apple.driver.AppleHPET 1.7

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.6

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2

com.apple.driver.AppleIntelCPUPowerManagement 196.0.0

com.apple.driver.IOBluetoothHIDDriver 4.0.9f33

com.apple.driver.AppleMultitouchDriver 235.28

com.apple.kext.triggers 1.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1

com.apple.iokit.IOSerialFamily 10.0.6

com.apple.driver.DspFuncLib 2.3.1f2

com.apple.iokit.IOAudioFamily 1.8.9fc10

com.apple.kext.OSvKernDSPLib 1.6

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.iokit.IOAcceleratorFamily 19.0.26

com.apple.kext.AMD6000Controller 8.0.0

com.apple.kext.AMDSupport 8.0.0

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IOSurface 86.0.3

com.apple.iokit.IOBluetoothFamily 4.0.9f33

com.apple.driver.AppleSMC 3.1.4d2

com.apple.driver.AppleGraphicsControl 3.2.11

com.apple.iokit.IONDRVSupport 2.3.5

com.apple.driver.IOPlatformPluginFamily 5.2.0d16

com.apple.driver.AppleHDAController 2.3.1f2

com.apple.iokit.IOGraphicsFamily 2.3.5

com.apple.iokit.IOHDAFamily 2.3.1f2

com.apple.driver.AppleThunderboltEDMSink 1.1.8

com.apple.driver.AppleThunderboltEDMSource 1.1.8

com.apple.driver.AppleThunderboltDPOutAdapter 1.8.5

com.apple.driver.AppleThunderboltDPInAdapter 1.8.5

com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5

com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5

com.apple.driver.AppleUSBMultitouch 235.7

com.apple.iokit.IOUSBHIDDriver 5.2.5

com.apple.driver.AppleUSBMergeNub 5.2.5

com.apple.driver.AppleUSBComposite 5.2.5

com.apple.driver.AppleThunderboltNHI 1.6.0

com.apple.iokit.IOThunderboltFamily 2.1.1

com.apple.iokit.IOUSBUserClient 5.2.5

com.apple.iokit.IOEthernetAVBController 1.0.2b1

com.apple.iokit.IO80211Family 500.15

com.apple.iokit.IONetworkingFamily 3.0

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IOAHCIFamily 2.2.1

com.apple.iokit.IOUSBFamily 5.4.0

com.apple.driver.AppleEFIRuntime 1.6.1

com.apple.iokit.IOHIDFamily 1.8.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 344

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.21

com.apple.driver.AppleACPIPlatform 1.6

com.apple.iokit.IOPCIFamily 2.7.2

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

System Profile:

Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 4 GB, SMC 1.69f3

Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB

Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.81.22)

Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: SAMSUNG SSD 830 Series, 128,04 GB

Serial ATA Device: WDC WD3200BEKT-60PVMT0, 320,07 GB

USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 3

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0xfa120000 / 5

USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 7

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 2

USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

Jan 27, 2013 10:12 AM in response to biadesivo

Back up all data.


Boot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.


Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.


When the OS X Utilities screen appears, follow the prompts to reinstall the OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.

Macbook pro Freeze.

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