2 Replies Latest reply: Jan 25, 2013 6:33 AM by dwb
McPeterC Level 1 Level 1 (0 points)

Heelp. My mac died. Even the clock has stopped. It doesnt react anymore. What to do ?


MacBook Air (11-inch, Mid 2012)
  • dominic23 Level 7 Level 7 (28,940 points)

    Best thing to do is to take the computer to the nearest Apple store and have it checked out.

     

    A Mac is in limited warranty for 1 year from the date of purchase.

     

    Best.

  • dwb Level 7 Level 7 (20,915 points)

    ...Even the clock has stopped.

     

    This suggests that you can see what's on the display but can't do anything. If so, hold the power button for about 10 seconds to force quit the computer. Then press it to restart the computer.