Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Edit mail accounts option disabled

I've been using my hotmail account in my iPhone from like 2 years now and I want to change it but I can't access to the apropiate directory.

I know I must go to Settings > Mail, Contacts, Calendar > Add account..

But those optiones are disabled in my iPhone, I can access to "Mail, Contacts, Calendar" option but I can't press the Accounts options, they are in a more clear color than the rest. Other options like Mail, Contacts and Calendars are available.


What should I do? I've been searching this problem around the web and thru this Communities too and I haven't seen another similar problem.

¡Thanks for the support!

iPhone 3GS, iOS 6.0.1

Posted on Jan 25, 2013 11:46 AM

Reply
Question marked as Best reply

Posted on Jan 25, 2013 11:54 AM

Settings > General > Restrictions > (Allow Changes) Accounts > Allow Changes

3 replies

Edit mail accounts option disabled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.