1 Reply Latest reply: Jan 18, 2014 4:15 PM by WayneWarrior
misterjc Level 1 (0 points)

The same password I have used previously will no longer get accepted so I changed it and that will not get accepted either.  Any suggestions?

IMac, Mac OS X (10.4.10)
  • WayneWarrior Level 1 (0 points)

    First, I made sure on the Apple site that I could sign into the iTunes Store to make sure I was using the right password for iTunes and it was.  However, when I went to redeem a gift card on iTunes, the box kept popping up asking me to enter my password over and over again and I could not get past it.  I am on my MacBook Pro, OSX 10.6.8 and my iTunes version is 11.1.3.  I shut down my laptop, restarted, made sure in Safari pop ups were not blocked, private browsing off and preferences set to Never deny cookies and I emptied the cache.  I forced quit iTunes and then relaunched it.  This worked.