macbook wont charge regardless of charger being plugged in. no green light is showing either. possible dead battery that needs replacing?

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Level 1

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macbook wont charge regardless of charger being plugged in. no green light is showing either. possible dead battery that needs replacing?

i have a macbook pro that is just over a year old. a few days ago it was having issues with the trackpad, and i read that the battery could cause issues with that. after a few hours it managed to resolve itself and then yesterday i connected it to the charger and it just wouldnt charge. it was all plugged in correctly but the green light on the charger wasnt lit and no power was getting through. i turned it off when it was at 5% battery, and it wont change while off, nor turn back on. is it possible that the battery itself is dead and it needs to be replaced?

MacBook Pro

Posted on Jan 25, 2013 5:35 PM

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Answer 1

sanjampet

Level 5

7,988 points

Jan 25, 2013 6:04 PM in response to Caetlyn

check out the info on your MBP. Check battery cycles, charge,power info. If you see any numbers that are out of "whack" take it in to the Apple store or an AASP. The first 2 are with the power adapter connected, the second 2 are with no power adapter connected. If you are seeing large amounts of numbers, you should take your Mac to an Apple sstore for a diagnosis.

You can check this by clicking the Apple logo on the menu bar, about this Mac>more info, in the left column click power and you can find this data. Hope this helps.

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Answer 2

Caetlyn Author

Level 1

0 points

Jan 25, 2013 7:56 PM in response to sanjampet

thank you for the reply. i would do this, however it wont even turn back on. i was hoping with 5% battery left that i would be able to check things like this quickly, but it appears i cannot. any other ideas, or should i take it into apple? its practically useless at the moment, which is sad.

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Answer 3

Jan 25, 2013 9:41 PM in response to Caetlyn

If the machine won't turn on, I would suggest a trip to your local Apple Store or an AASP. They can run diagnostics tests on the power system and advise you on what it would take to fix the problem.

Good luck,

Clinton

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