The touch don't "stop working" while I'm in a phone call

Question

Level 1

8 points

The touch don't "stop working" while I'm in a phone call

Every time I call to someone the touch don't stop then I stay disconnect or placing in the dumb without wanting! I bought this iPhone a week ago! Can I fix this problem by myself or I will need to take it to a apple store?

iPhone 5, iOS 6.0.2

Posted on Jan 25, 2013 4:47 PM

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Answer 1

roaminggnome

Level 10

106,401 points

Jan 25, 2013 4:50 PM in response to rokero97

DO you have a case on it?

IF so, remove it and see if that solves the issue.

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Answer 2

rokero97 Author

Level 1

8 points

Jan 25, 2013 5:09 PM in response to roaminggnome

I remove the case and still doesn't working, it has a film too, can maybe be it?

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