ipad is disabled

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Level 1

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ipad is disabled

My sons father got him an ipad for christmas and a friend of his wanted to check it out, but they typed the wrong password in to many times and now it sais that the ipad is disabled , it wont do anything it doesnt bring up a keyboard or anything it sais to connect the ipad to itunes, but when I do that itunes pops up and a message box appears and sais it cannot recognize the ipad cause it has been locked. so im stuck and my son is really upset cause he wanted an ipad so bad. I was hoping that there was a way to just reset or wipe it clean so we can start like new and my son can put his own code that he will remeber on it.

iPad

Posted on Jan 25, 2013 8:38 PM

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Answer 1

Diavonex

Level 9

67,217 points

Jan 25, 2013 8:40 PM in response to stacy22222

If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup).

If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.

You may have to force iPad into Recovery Mode

http://support.apple.com/kb/ht1808

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Answer 2

Diavonex

Level 9

67,217 points

Jan 25, 2013 8:40 PM in response to stacy22222

Recovery Mode

1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.

2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.

3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.

4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.

Note: Data will be lost. You may have to repeat the above many times.

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