iMac 21.5 Mid 2011 keeps crashing (kernel panics)

Thank you mende1!

I am not using VirtualBox on this host anymore, so I deinstalled it (I did not run virtualbox and vmware in parallel). I'll see if the crashes keep will stop or not.

How do you know that the vmioplug is causing the problems? Do you mean this specific version or is VMWare Fusion generally unusable? I did not find references to that on google.

I have VMWare Fusion 5.0.2 installed (now without any VirtualBox drivers hanging out).

I am working on a Windows installation in VMWare. The crash reported above happened after a couple of hours working in the VM. To my understanding the vmioplug driver is loading before the VM starts.

For example now (Mac is still running, so is the VM), I see:

bash-3.2# kextstat |fgrep -v apple

Index Refs Address Size Wired Name (Version) <Linked Against>

129 1 0xffffff7f824c1000 0x12000 0x12000 com.vmware.kext.vmci (90.4.18) <10 5 4 3 1>

130 0 0xffffff7f824d3000 0x10000 0x10000 com.vmware.kext.vsockets (90.4.22) <129 7 5 4 3 1>

131 0 0xffffff7f824e3000 0xa000 0xa000 com.vmware.kext.vmnet (0090.04.91) <5 4 3 1>

132 0 0xffffff7f824ed000 0xd000 0xd000 com.vmware.kext.vmx86 (0090.04.91) <7 5 4 3 1>

133 0 0xffffff7f824fa000 0x6000 0x6000 com.vmware.kext.vmioplug.10.1.24 (10.1.24) <32 5 4 3 1>

bash-3.2#

Here is a new crash report (happened some 10 minutes after uninstalling VirtualBox).

I am copying a 12GB folder containing sources from a windows workstation to the VM hosted by the mac. I get the impression that network traffic seems to be triggering these crashes.

Unless I find out that VMWare is really the cause of the problem, I would like to stick with it. I made some unpleasant experiences with VirtualBox on Linux.

So here goes the next report:

Interval Since Last Panic Report: 145173 sec

Panics Since Last Report: 7

Anonymous UUID: 0E8D2A52-92E7-5C24-758D-0723F23B6F70

Sat Jan 26 15:56:08 2013

panic(cpu 0 caller 0xffffff80292b7bd5): Kernel trap at 0xffffff80295ec05a, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0xffffff7dab34f928, CR3: 0x00000000378e702a, CR4: 0x00000000000606e0

RAX: 0xffffff7dab34f8f0, RBX: 0xffffff7fab3944b0, RCX: 0x0000000000000000, RDX: 0xffffff8044937400

RSP: 0xffffff8189533560, RBP: 0xffffff8189533570, RSI: 0xffffff7fab3944b0, RDI: 0xffffff80499bf300

R8: 0x0000000000000000, R9: 0x000000002123c000, R10: 0x0000000000000001, R11: 0x0000000000000001

R12: 0xffffff7fab3944b0, R13: 0xffffff8044937400, R14: 0xffffff80499bf300, R15: 0xffffff7fab394398

RFL: 0x0000000000010286, RIP: 0xffffff80295ec05a, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0xffffff7dab34f928, Error code: 0x0000000000000000, Fault CPU: 0x0

Backtrace (CPU 0), Frame : Return Address

0xffffff8189533200 : 0xffffff802921d626

0xffffff8189533270 : 0xffffff80292b7bd5

0xffffff8189533440 : 0xffffff80292ce4ed

0xffffff8189533460 : 0xffffff80295ec05a

0xffffff8189533570 : 0xffffff7faaffa477

0xffffff81895335b0 : 0xffffff7faaffb18c

0xffffff81895335e0 : 0xffffff7faaffb0b5

0xffffff8189533600 : 0xffffff7faaffaa40

0xffffff8189533670 : 0xffffff7faafd92e6

0xffffff8189533800 : 0xffffff7faafd7d09

0xffffff8189533840 : 0xffffff7faaf85cb3

0xffffff8189533860 : 0xffffff7faaf864e3

0xffffff81895338b0 : 0xffffff7faaff7b99

0xffffff81895338e0 : 0xffffff7faaff6562

0xffffff81895339b0 : 0xffffff7faaff631f

0xffffff81895339f0 : 0xffffff7faafee05e

0xffffff8189533a40 : 0xffffff7faaf99146

0xffffff8189533a70 : 0xffffff7faaff6107

0xffffff8189533aa0 : 0xffffff7faaf992da

0xffffff8189533ad0 : 0xffffff7faaf8d093

0xffffff8189533b30 : 0xffffff7faaf97d3e

0xffffff8189533ba0 : 0xffffff80296665b3

0xffffff8189533bc0 : 0xffffff802966718d

0xffffff8189533c20 : 0xffffff8029664b8f

0xffffff8189533d70 : 0xffffff80292981e1

0xffffff8189533e80 : 0xffffff8029220aed

0xffffff8189533eb0 : 0xffffff8029210448

0xffffff8189533f00 : 0xffffff802921961b

0xffffff8189533f70 : 0xffffff80292a5b16

0xffffff8189533fb0 : 0xffffff80292ced53

Kernel Extensions in backtrace:

com.apple.iokit.IOAcceleratorFamily(19.0.26)[409C5206-05B3-301D-995E-5B269A4EEF 5E]@0xffffff7faaf78000->0xffffff7faafbefff

dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7fa988d000

dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7fa9df2000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7fa9daf000

com.apple.AMDRadeonAccelerator(1.0)[D89E4100-9C89-3C99-B34B-F7790E1A0B8B]@0xfff fff7faafca000->0xffffff7fab397fff

dependency: com.apple.iokit.IOAcceleratorFamily(19.0.26)[409C5206-05B3-301D-995E-5B269A4EEF 5E]@0xffffff7faaf78000

dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7fa988d000

dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7fa9df2000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7fa9daf000

BSD process name corresponding to current thread: WindowServer

Mac OS version:

12C60

Kernel version:

Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64

Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333

Kernel slide: 0x0000000029000000

Kernel text base: 0xffffff8029200000

System model name: iMac12,1 (Mac-942B5BF58194151B)

System uptime in nanoseconds: 4475429004582

last loaded kext at 2373844404878: com.vmware.kext.vmioplug.10.1.24 10.1.24 (addr 0xffffff7fab551000, size 32768)

last unloaded kext at 2111151954803: org.virtualbox.kext.VBoxDrv 4.2.6 (addr 0xffffff7fab53a000, size 270336)

loaded kexts:

com.vmware.kext.vmioplug.10.1.24 10.1.24

com.vmware.kext.vmx86 0090.04.91

com.vmware.kext.vmnet 0090.04.91

com.vmware.kext.vsockets 90.4.22

com.vmware.kext.vmci 90.4.18

com.apple.filesystems.smbfs 1.8

com.apple.driver.AppleBluetoothMultitouch 75.15

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.iokit.IOBluetoothSerialManager 4.0.9f33

com.apple.filesystems.autofs 3.0

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AGPM 100.12.69

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleHDA 2.3.1f2

com.apple.driver.AppleMikeyDriver 2.3.1f2

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.ApplePolicyControl 3.2.11

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33

com.apple.driver.AppleUpstreamUserClient 3.5.10

com.apple.kext.AMDFramebuffer 8.0.0

com.apple.driver.AppleIntelHD3000Graphics 8.0.0

com.apple.driver.AppleIntelSNBGraphicsFB 8.0.0

com.apple.driver.AppleSMCLMU 2.0.2d0

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleLPC 1.6.0

com.apple.AMDRadeonAccelerator 1.0.0

com.apple.driver.AppleBacklight 170.2.3

com.apple.driver.AppleMCCSControl 1.0.33

com.apple.driver.AppleIRController 320.15

com.apple.iokit.SCSITaskUserClient 3.5.1

com.apple.driver.AppleUSBCardReader 3.1.0

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.2.2

com.apple.driver.AppleUSBHub 5.2.5

com.apple.driver.AppleFWOHCI 4.9.6

com.apple.driver.AirPort.Atheros40 600.70.23

com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3

com.apple.driver.AppleAHCIPort 2.4.1

com.apple.driver.AppleUSBEHCI 5.4.0

com.apple.driver.AppleEFINVRAM 1.6.1

com.apple.driver.AppleACPIButtons 1.6

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.7

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.6

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2

com.apple.driver.AppleIntelCPUPowerManagement 196.0.0

com.apple.driver.AppleBluetoothHIDKeyboard 165.5

com.apple.driver.AppleHIDKeyboard 165.5

com.apple.driver.IOBluetoothHIDDriver 4.0.9f33

com.apple.driver.AppleMultitouchDriver 235.28

com.apple.iokit.IOSerialFamily 10.0.6

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 2.3.1f2

com.apple.iokit.IOAudioFamily 1.8.9fc10

com.apple.kext.OSvKernDSPLib 1.6

com.apple.iokit.IOSurface 86.0.3

com.apple.iokit.IOBluetoothFamily 4.0.9f33

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.AppleThunderboltEDMSink 1.1.8

com.apple.driver.AppleThunderboltEDMSource 1.1.8

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.driver.AppleHDAController 2.3.1f2

com.apple.iokit.IOHDAFamily 2.3.1f2

com.apple.driver.AppleSMC 3.1.4d2

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.2.0d16

com.apple.iokit.IOAcceleratorFamily 19.0.26

com.apple.kext.AMD6000Controller 8.0.0

com.apple.kext.AMDSupport 8.0.0

com.apple.driver.AppleGraphicsControl 3.2.11

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.3.5

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.iokit.IOGraphicsFamily 2.3.5

com.apple.driver.AppleThunderboltDPOutAdapter 1.8.5

com.apple.driver.AppleThunderboltDPInAdapter 1.8.5

com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5

com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOUSBHIDDriver 5.2.5

com.apple.iokit.IOAHCISerialATAPI 2.5.0

com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1

com.apple.iokit.IOUSBMassStorageClass 3.5.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1

com.apple.driver.AppleUSBMergeNub 5.2.5

com.apple.driver.AppleUSBComposite 5.2.5

com.apple.iokit.IOUSBUserClient 5.2.5

com.apple.driver.AppleThunderboltNHI 1.6.0

com.apple.iokit.IOThunderboltFamily 2.1.1

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IO80211Family 500.15

com.apple.iokit.IOEthernetAVBController 1.0.2b1

com.apple.iokit.IONetworkingFamily 3.0

com.apple.iokit.IOAHCIFamily 2.2.1

com.apple.iokit.IOUSBFamily 5.4.0

com.apple.driver.AppleEFIRuntime 1.6.1

com.apple.iokit.IOHIDFamily 1.8.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 344

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.21

com.apple.driver.AppleACPIPlatform 1.6

com.apple.iokit.IOPCIFamily 2.7.2

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.5 GHz, 12 GB, SMC 1.71f22

Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620

Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x8502, 0x505344333447313333333253000000000000

Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x8502, 0x505344333447313333333253000000000000

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.70.23-P2P

Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: ST3500418AS, 500,11 GB

Serial ATA Device: OPTIARC DVD RW AD-5690H

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2

USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 5

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2

USB Device: MTE-450, 0x056a (WACOM Co., Ltd.), 0x0065, 0xfd140000 / 5

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

I don't know if my issues are due to VMWare. I did not update VMWare, I installed it for the first time. I had an old version of VirtualBox installed which is now removed (as far as I can tell completely)

I did not start the machine in Safe Mode yet (thanks for the hint, I'm new to MacOS, so I don't know the standard things to do in such situations yet).

My current action plan is:

• Waiting for the Parallels download to finish to see if I get crashes with Parallels when doing the same thing I do with VMWare (Copying gigabytes of data seems to be related to the crashes).
• If yes, I know its not VMWare specific and go back to Safe Mode to see if that changes anything.
• Come back here whining when I see the next crash ;-)

Thanks for your support guys! 😉

Another related question: How reliable is the hardware test? It passed without errors, but looking at the begining of this story, I still feel uncomfortable about the powerplugs (yellow grounding cable not connected) which had the effect that the Mac was crashing very often and also having some current on the case (not much but noticable).

Can I assume that the Hardware is ok if the test passes?

rkaufmann87 wrote:

You will not solve your problem by downloading more vitualtization applications.

Well the goal is to see if VMWare is the problem. I don't know how to reproduce the crashes other than copying huge amounts of data in the VM (copying them on MacOS didnt cause crashes so far).

Using Parallels is just my best guess to see if something similar has the same effect.

If Parallels also triggers panics, then I know at least that its not VMWare itself.

If both are causing panics, then I will uninstall them all, start in safe mode, install VMWare again, if it crashes then uninstall it, safe mode, parallels installation, if that crashes too, it's (presumably) not the Virtualization that is the reason.

Sounds reasonable?

mende1 wrote:

Also, VirtualBox worked properly on your Mac, so Parallels will work properly, too.

I don't know if it would work or worked before. I upgraded from lion and never started VirtualBox (a colleague used VirtualBox, so I don't know whether it worked for him).

Anyway, I will do what you suggest and post the results.

rkaufmann87 wrote:

Nope it does not sound reasonable. Please follow the suggestions provided, you are only making your problem worse by going off on off-beat solutions.

I am grateful for your suggestions, but I don't understand where you see problems in my approach.

What am I making worse by trying to simulate the same operations I perform on VMWare with Parallels to see if they generate the same problem?

If I don't get crashes with Parallels, I will still try to isolate and if possible fix the problem with VMWare, if only out of curiosity.

This discussion aside. What does starting MacOS in clean state do? I did not do any upgrades (related to VMWare), because I just installed it for the first time 2 days ago. I don't know MacOS, but from my experience with Unixoids, I would expect that a kernel would not panic in some IO stack because of some strane cached context.

It's not that I don't believe you that it's a good idea to work on a clean state (I completely agree with that), I just would like to understand your concerns about installing Parallels in this situation.