You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Where Can I Exchange My Iphone?

This is a walmart purchase. I called to see if I could exchange it at walmart. I was told yes but they have limited quantity and I have to return this phone by monday. So my question is, if my local walmart/s don't have any iphones in stock, can I return my iphone to an apple store, or directly to apple via shipping for a straight exchange? (same color and amt. of memory).


I can't take care of the exchange until sunday, so the walmarts locally may not have stock.


I have had cosmetic issues with the phone very early on with a black iphone, and am going to ask if I can exchange it for a white iphone 5.


If anyone has been able to exchange at an apple store or directly through apple's HQ, let me know. This is my first iphone purchase and it seems like store policies on returns and exchanges vary from vendor to vendor.

iPhone 5, iOS 6

Posted on Jan 26, 2013 3:35 AM

Reply
2 replies

Where Can I Exchange My Iphone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.