HT1600: Apple TV (1st generation): How to update Apple TV software

Learn about Apple TV (1st generation): How to update Apple TV software
grim28
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Q: Why does my updating of the firmware in my Apple TV fail everytime?

Everytime I get a message of updating my firmware, and I press "update" it always fails. I have tryed to restart and everything els I can think of but no success. Waht to do?

Apple TV

Posted on Jan 26, 2013 8:46 AM

by Winston Churchill,Solvedanswer
Winston Churchill Winston Churchill
Level 10 (104,526 points)
Apple TV
A:

Welcome to the Apple Community.

 

If you are using ethernet, try the update with wifi.

 

If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:

 

  1. Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
  2. Connect the micro USB cable to the Apple TV and to your computer.
  3. Reconnect the power cable (only for Apple TV 3)
  4. Open iTunes.
  5. Select your Apple TV in the Devices list, and then click Restore.

 

 

If when you choose restore you get a message that the device cannot be found, download the file below

 

 

Then hold down the option key while choosing restore and select the downloaded file when prompted.

Posted on Jan 26, 2013 8:47 AM

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grim28

Q: Why does my updating of the firmware in my Apple TV fail everytime?

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