Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot update my apps?

What does this mean and how can I fix it? I have searched settings and the only thing that has changed is my e-mail address...



"You can not update this software since you have not owned the major version of this software."

Posted on Jan 26, 2013 9:29 AM

Reply
4 replies

Jun 24, 2013 4:08 PM in response to Susan Barker

Hello Susan,


I think it would be better if you started a new thread of your own, rather than jump into someone else's.


At the same time perhaps you could find a moment to fill in your profile. Ideally you should mention your product or computer model, the model identifier and the OS you are running. To find that detail go to … Apple menu > About this Mac > (plus) More info. A rough guide to your location can often help too. Anyone trying to help you would be greatly encouraged to see this.



Cannot update my apps?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.