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Pad and phone doesn't find lib ray

Hi All,


Pulling what's left of hair out here. Have an Imac with my lusic library upon it, have ipad (new) and iphone (new) and loaded remote app. done all the typing in of codes for home sharing and neither handheld can find the library. I have firewall off (after reading posts) still no luck. My mac is hardwired via ethernet, so we dont get wifi drop off...


any thoughts?

thanks

M

Posted on Jan 26, 2013 10:45 AM

Reply
1 reply

Jan 27, 2013 2:51 AM in response to mac911rs4

Home Sharing requires a home network with an active Internet connection. All the devices you want to use with Home Sharing need to be connected to your home network.

In addition, verify that:

  • All your devices are connected to the same router, if you have multiple routers. Using multiple routers may prevent discovery between these devices.
  • Your devices are not using a Virtual Private Network (VPN), or that they are all on the same VPN. A VPN may isolate the device and cause connectivity disruptions.
  • If you have a router set up with a guest network, make sure all devices are either connected to the guest network and devices on the guest network are allowed to communicate with each other, or switch all devices to the primary network on your router.
  • If your computer is asleep or shutdown, or iTunes is closed, there's no access to the shared iTunes library. Wake up or start the computer and open iTunes to regain access to that library.
  • Your router needs to be up-to-date. If you are using an AirPort or Time Capsule, read this article to find out more about firmware updates. If you are using a router from another manufacturer, contact the manufacturer to inquire about available updates.

Pad and phone doesn't find lib ray

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