hello! I have a very big problem. 23/01/13 purchased router airport extream ! the main problem is that my ISP asks me where to write id WAN-interface where to look? usually written on the back of the box, but there's nothing there! but without it does not

Question

Level 1

0 points

hello! I have a very big problem. 23/01/13 purchased router airport extream ! the main problem is that my ISP asks me where to write id WAN-interface where to look? usually written on the back of the box, but there's nothing there! but without it does not

hello! I have a very big problem. 23/01/13 purchased router airport extream ! the main problem is that my ISP asks me where to write id WAN-interface where to look? usually written on the back of the box, but there's nothing there! but without it does not give router wi-fi

Airport extreme -OTHER, OS X Mountain Lion (10.8.2)

Posted on Jan 26, 2013 11:15 AM

Reply

Answer 1

Best reply

Bob Timmons

Community+ 2024

Level 10

159,326 points

Jan 26, 2013 12:35 PM in response to Tajanimbu

Your ISP is likely looking for the MAC Address or Ethernet ID of the AirPort Extreme.

Turn the AirPort Extreme upside down, grab a flashlight and possibly some reading glasses.

Look at the label on the bottom of the device and write down the Ethernet ID. It is a series of letters and numbers in the form of xx : xx : xx : xx : xx : xx

Reply

Answer 2

Tajanimbu Author

Level 1

0 points

Jan 27, 2013 3:10 AM in response to Bob Timmons

I called my provider and dictated this issue (thanks for help, put on his glasses and saw) They wrote it and subscribed! BUT router just does not want to give away wi-fi 😕! And the Internet is only one computer! WHY?

Reply

Answer 3

Jan 27, 2013 7:04 AM in response to Tajanimbu

I assume that you have your modem connected to the WAN port on the AirPort Extreme.

I suggest that you start over with the configuration again since your ISP now has your WAN address information.

Hold in the reset button on the back of the AirPort Extrmee for 7-8 seconds and then release

Allow a full minute for the AirPort Extreme to restart

Go through the set up again of the AirPort Extreme and configure it to "create a wireless network"

Report on your results.

Reply

Answer 4

Tajanimbu Author

Level 1

0 points

Jan 28, 2013 9:10 AM in response to Bob Timmons

Thank you very much for your support! I've been something nahimichil with some nat address or something like that? In short, I have everything worked! I do not know how, but it works :)

Reply