Hello there. I have a feeling that thjere are a lot of miss understandings, The matter is not downloading music. I have spend 10 months to down load my favourites, and now

Hello supporter.

I have a feeling that thjere are a lot of miss understandings, The

matter is not downloading music.

I have spend 10 months to down load my favourites, and now I can only

see them in my Itunes. and can not sinc them to my apple devices.

unfortunately 3 trip tp apple store and 2 consultation with genius bar

I am no better off. please retrive my softwares. I have travelled and

consulted to find and install different softwares, and I love them

all.

P.S. I did not understand the title of this e-mail. EL : (en_US)

Purchases, Billing & Redemption; Follow-up: 253378963.

My icloud and itunes has to be repaired.

respectfully

Nazy Mowzoon Harris