1 Reply Latest reply: Jan 26, 2013 3:31 PM by lllaass
Tawnyangel Level 1 Level 1

I got the most recent update for the iPod, and now it has white lines outlining everything.  My home and sleep button are broken as well.


iPod touch, iOS 6.0.1, My iPod is forth gen.
  • lllaass Level 10 Level 10

    You may have the accessibility VoiceOver feature turned on.

    Triple click the home button and try going to Settings>General>Accessibility and turn VoiceOver off. You may have to use three finger to scroll the screen to get there. If problems see:

    iPhone: Configuring accessibility features (including VoiceOver and Zoom)

     

    Otherwise

    Try:

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings (if you can)

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                 

    iOS: How to back up           

    - Restore to factory settings/new iOS device.

    -  Make an appointment at the Genius Bar of an Apple store.

    Apple Retail Store - Genius Bar