9 Replies Latest reply: Jan 26, 2013 10:12 PM by Arthur Lp
Arthur Lp Level 1 (0 points)



I got a supposed to be "FACTORY UNLOCKED" iPhone 5 from the Apple Store yesterday I bought it for full price $649 plus tax, no commitment, no monthly payment, only the phone, but today when I want to use the phone and go into the setup process it asks me to insert a SIM Card into it in order to activate.. This is what the iPhone tells me "Activation Failed" "Please insert a SIM card" I can't even get into the Springboard so I have an expensive $650 bucks rock with me right now..


That means that the phone it's not unlocked at all? iPhone model is A1428.


Thank you very much.

iPhone 5, iOS 6.0.2