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Arthur Lp Author

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Can't activate unlocked iPhone 5.. Please Help.

Hello.

I got a supposed to be "FACTORY UNLOCKED" iPhone 5 from the Apple Store yesterday I bought it for full price $649 plus tax, no commitment, no monthly payment, only the phone, but today when I want to use the phone and go into the setup process it asks me to insert a SIM Card into it in order to activate.. This is what the iPhone tells me "Activation Failed" "Please insert a SIM card" I can't even get into the Springboard so I have an expensive $650 bucks rock with me right now..

That means that the phone it's not unlocked at all? iPhone model is A1428.

Thank you very much.

iPhone 5, iOS 6.0.2

Posted on Jan 26, 2013 9:32 PM

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9 replies

Jan 26, 2013 9:35 PM in response to Arthur Lp

You need some carrier, they will supple the sim card.

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Level 10

263,751 points

Jan 26, 2013 9:37 PM in response to Arthur Lp

Were you given a SIM card? Do you have one somewhere?

Here are the installation directions from the iPhone User Manual:

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Arthur Lp Author

Level 1

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Jan 26, 2013 9:38 PM in response to leroydouglas

Oh, Okay, but lets suppose I'm going to activate it with T-Mobile is the phone always going to ask me for that SIM card everytime I restore?

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Level 4

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Jan 26, 2013 9:38 PM in response to Arthur Lp

you need to choose a carrier, he will give you a sim card and THEN you will be able to activate the phone

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Arthur Lp Author

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Jan 26, 2013 9:39 PM in response to sberman

No, They didn't gave me any Sim card 😟 and I don't have any Nano Sim card only Micro Sim. 😟

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Level 4

2,000 points

Jan 26, 2013 9:40 PM in response to Arthur Lp

just go to a carrier and choose a plan

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Jan 26, 2013 9:42 PM in response to Arthur Lp

http://howto.cnet.com/8301-11310_39-57484847-285/how-to-cut-your-own-micro-sim-c ard/

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Level 10

263,751 points

Jan 26, 2013 9:42 PM in response to Arthur Lp

By the way, please note model A1428 means you have a GSM model iPhone.

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Arthur Lp Author

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Jan 26, 2013 10:12 PM in response to sberman

Oh, Thank You very much everyone, I'm going to try to get a carrier and see what happens.. Thanks again.

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Can't activate unlocked iPhone 5.. Please Help.

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