2 Replies Latest reply: Jan 27, 2013 2:15 PM by Myk1985
Myk1985 Level 1 (0 points)

I have a 1st gen ipod shuffle, iTunes does not see it but my computer does, I am running windows 7 and I just want to restore the shuffle to factory default

iPod shuffle, Windows 7
  • Myk1985 Level 1 (0 points)

    BTW, I have tried upgrading iTunes and unistalling the drivers for the iPod as well

  • Myk1985 Level 1 (0 points)

    So, I found out how to fix this issue. In "My Computer" right click on the iPod and format it. I chose to format it using FAT and Default allocation size. After that, I opened iTunes and it recognized my iPod Shuffle. It said it wasn't formatted properly but gave me the option to restore it to factory defaults which fixed everything. Way to go Self. Thank you. You're Welcome