11 Replies Latest reply: Feb 2, 2013 3:13 PM by Millemos
Millemos Level 1 Level 1

why can`t update ios, even in itunes?

iPad, iOS 4.2, version 4.2.1 (8C148)
Reply by Texas Mac Man on Jan 27, 2013 3:37 PM Helpful

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.


iOS 5: Updating your device to iOS 5 or Later



How to install iOS 6



iOS: How to update your iPhone, iPad, or iPod touch



If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.


Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).


 Cheers, Tom

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