Itunes is not recognizing my ipad

Question

Itunes is not recognizing my ipad

I just updated my Itunes to the latest software and then I had to upgrade my IPAD to version 5.1.1 and now Itunes is giving me an error message stating:

Itunes can not connect to this IPad. An unknown error occurred

(0xE800000A)

What should I do, please help?

Heather

iPad, Windows Vista

Posted on Jan 27, 2013 8:46 AM

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Answer 1

Demo

Level 10

166,494 points

Jan 27, 2013 8:49 AM in response to heathershaw12

About unknown error 0xE800000a

When connecting your iOS device, iTunes might display an "unknown error 0xE800000a" when the contents of your lockdown directory are unusable. Do the following depending on your operating system:

Windows XP

Windows Vista or Windows 7

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Answer 2

Jan 27, 2013 9:18 AM in response to heathershaw12

Look at http://support.apple.com/kb/TS3221?viewlocale=en_US&locale=en_US

 Cheers, Tom 😉

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