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User profile for user: KasPmx5
KasPmx5 Author
User level: Level 1
0 points

Backup trouble!

Keep receiving an error report that my 4S can't backup as the backup was corrupt. Have deleted previous backup, still getting message, despite restarting both phone and itunes! Help please!

iPhone 4S, iOS 6.0.1

Posted on Jan 27, 2013 10:17 AM

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User profile for user: wjosten
wjosten
User level: Level 10
95,321 points

Posted on Jan 27, 2013 10:21 AM

iTunes places the backup files in the following places:

  • Mac: ~/Library/Application Support/MobileSync/Backup/
  • Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
    Note: To quickly access the Application Data folder, click Start, and choose Run. Type %appdata% and clickOK.
  • Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\


Navigate to that folder & delete everything in the folder, but NOT the folder itself. You will most likely have to turn on "Show all Hidden Files/Folders" to see it.

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User profile for user: wjosten
wjosten
User level: Level 10
95,321 points

Jan 27, 2013 10:21 AM in response to KasPmx5

iTunes places the backup files in the following places:

  • Mac: ~/Library/Application Support/MobileSync/Backup/
  • Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
    Note: To quickly access the Application Data folder, click Start, and choose Run. Type %appdata% and clickOK.
  • Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\


Navigate to that folder & delete everything in the folder, but NOT the folder itself. You will most likely have to turn on "Show all Hidden Files/Folders" to see it.

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Backup trouble!

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