2 Replies Latest reply: Jan 27, 2013 7:27 PM by Nancy Kirk
Nancy Kirk Level 1 (0 points)

I haven't received any emails since 1/24. I can send emails from my Mac and can send and receive emails thru my internet carrier. Thanks!

iMac, OS X Server
  • MrHoffman Level 6 (14,854 points)

    Try using the Connection Doctor diagnostics to confirm the correct operations of the POP or IMAP server you're using.  (Mail.app > Window > Connection Doctor) 


    If there's a problem somewhere with the Mail.app "receive" path, the Connection Doctor diagnostic tool will usually report it.


    If the diagnostics pass, try sending a message to the failing account from a web mail client, or another working email account. 


    Also check with whichever account provider you're working with; many have status displays or web clients available, and these can be used to determine if there are issues.

  • Nancy Kirk Level 1 (0 points)

    Thank you so much. This helped me solve the problem!