HT201322: Hide and unhide iTunes Store, App Store, or iBooks Store purchases

Learn about Hide and unhide iTunes Store, App Store, or iBooks Store purchases
Justice4All

Q: iCloud TV Show visibility and download problem

TWO PROBLEMS

 

1. Not all purchases are showing up in the iCloud but they're not hidden either. For those purchases that do show up and are unhidden, see the next problem.

2. When any iCloud TV show season is downloaded, the TV Show icon is a "blank" box. Further, iTunes reports the movie is only playable through QuickTime.

 

 

BACKGROUND

Not all of my purchases are showing up in the iCloud. For example, I purchased the seasons 1 and 2 of The Munsters. When it downloaded, the season showed up as a blank "box" with the TV Show name but no picture. When I tried to play any of the files, iTunes said that the files could only be played with QuickTime. Using Finder, I located the files and used QuickTime to play the individual files without issue. I deleted the show in iTunes without deleting the files. When I tried to manually import them into iTunes, the same problem occurred. Then I deleted the local files through iTunes but they were also removed from the iCloud. Now, when I go to the iTunes store and check my Purchases, hardly any of them show up in the iCloud, and they're not hidden either.

 

Anybody else having this problem?

iTunes 11.0.1, OS X Mountain Lion (10.8.2), Fully patched OS and software

Posted on Jan 27, 2013 11:29 AM