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Why can't I use my number to FaceTime

FaceTime says unavailable whenever I use it and I can't call other people

iPhone 4S, iOS 6.0.1

Posted on Jan 27, 2013 8:04 PM

Reply
1 reply

Jan 27, 2013 8:31 PM in response to Antoniohussey

Antoniohussey wrote:


FaceTime says unavailable whenever I use it and I can't call other people

Facetime only works with Apple iOS and OS X devices that support it. Currently the only Apple Facetime enabled devices are:


iOS Devices

  • iPhone 4 or later
  • iPad 2 or later
  • 4th Generation iPod Touch


OS X Devices (must support OS X Snow Leopard** or later)

  • iMac with built-in iSight Camera
  • MacBook with built-in iSight Camera
  • MacBook Pro with built-in iSight Camera
  • MacBook Air with built-in iSight Camera
  • iMac with built-in FaceTime HD Camera
  • MacBook with built-in FaceTime HD Camera
  • MacBook Pro with built-in FaceTime HD Camera
  • MacBook Air with built-in FaceTime HD Camera


**Snow Leopard computers must have FaceTime App installed. It can be purchased from the Mac App Store. OS X Lion and OS X Mountain Lion have the FaceTime App included in the operating system software at no additional cost.


You may see the FaceTime unavailable message due to the following reasons:

  • Your iPhone is not connected to wifi network.
  • Trying to communicate with a non-Apple phone with front facing camera.
  • Not logged to FaceTime service with your Apple ID.
  • Person with FaceTime enabled iOS or OS X device has not set up his FaceTime settings yet.
  • Attempting to communicate with a non-FaceTime enabled device.
  • FaceTime settings not properly set on your phone (You can check if this is the case by going to Settings> FaceTime).


I hope you find this information helpful. For more about FaceTime you can see this support article or see this webpage.

Why can't I use my number to FaceTime

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